Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Maree Mercieca

Nords Wharf,NSW

Summary

Working in the retail/hospitality industry for most of my adult working life. I am 32 years old.

Overview

14
14
years of professional experience

Work History

Carer

Centrelink
Wyong, NSW
06.2022 - Current
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Used adaptive equipment like lifts walkers wheelchairs safely efficiently improving accessibility mobility independence.

Console Operator

EG Garages
Lake Munmorah
05.2019 - 05.2022
  • Developed strong working relationships with colleagues across departments, fostering collaboration and open communication channels for improved problemsolving.
  • Maintained a safe working environment by adhering to established health and safety protocols during console operations.
  • Observed and reported suspicious activities and persons.
  • Assisted in training new employees, sharing best practices for successful console operation, and promoting a team-oriented work culture.

Bar Attendant

The Grange
Wyong, NSW
09.2017 - 03.2018

Bar Attendant

Doyalson Wyee RSL Club
Doyalson, NSW
12.2015 - 12.2017
  • Managed cash register transactions accurately, ensuring proper handling of payments and tips.
  • Successfully collaborated with other staff members to provide seamless service during high-volume periods.
  • Checked ID cards and verified bar guests were of legal age.
  • Operated and closed down bar station according to sanitation regulations and safety standards.

Bistro Attendant

Beach Combers
Toukley, NSW
06.2014 - 08.2016
  • Trained new bistro attendants on company policies, procedures, and best practices for exceptional service.
  • Resolved customer complaints professionally, maintaining a positive reputation for the establishment.
  • Collaborated with kitchen staff to ensure accurate order preparation and prompt delivery to guests.
  • Adhered to strict health department guidelines for food handling and sanitation procedures in all work areas.

Crew Chief

Red Rooster Restaurant
Lake Haven NSW
10.2012 - 02.2014
  • Managed team according to company standards and compliance requirements.
  • Organized daily assignments for crew members, ensuring efficient use of time and resources.
  • Trained all team members on key roles to maintain flexibility.
  • Mentored junior crew members, fostering a supportive work environment and promoting professional growth.

Saltys Seafood

Cashier Customer Service
Lake Haven
09.2011 - 06.2012
  • Operated industry-specific machines and equipment, maintaining safety procedures.
  • Maintained high quality standards for all processed seafood, ensuring compliance with industry regulations and guidelines.
  • Cleaned, scraped, trimmed and filleted various seafood products.
  • Ensured accurate inventory management through diligent tracking and documentation of incoming shipments, processed goods, and outgoing orders.

Cashier Assistant

The Reject Shop
Lakehaven, NSW
02.2010 - 08.2011
  • Met customer needs through polite, friendly and attentive service.
  • Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
  • Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
  • Helped customers complete purchases, locate items, and join reward programs.

+ Type or edit your work history here

Education

Cert IV - Family And Community Services

Ourimbah University
Ourimbah, NSW
12.2015

Year 10 Certificate -

Northlakes High School
San Remo, NSW
12.2007

Skills

  • Communication abilities
  • Software Installation
  • CCTV camera monitoring
  • Data Backup Management
  • Cash register/balancing end of day

Timeline

Carer

Centrelink
06.2022 - Current

Console Operator

EG Garages
05.2019 - 05.2022

Bar Attendant

The Grange
09.2017 - 03.2018

Bar Attendant

Doyalson Wyee RSL Club
12.2015 - 12.2017

Bistro Attendant

Beach Combers
06.2014 - 08.2016

Crew Chief

Red Rooster Restaurant
10.2012 - 02.2014

Saltys Seafood

Cashier Customer Service
09.2011 - 06.2012

Cashier Assistant

The Reject Shop
02.2010 - 08.2011

Cert IV - Family And Community Services

Ourimbah University

Year 10 Certificate -

Northlakes High School
Lisa Maree Mercieca