Ashil George
New South Wales,NSW
Summary
Dedicated and highly motivated Mechatronics Engineering student with a strong foundation in engineering principles, problem-solving, and project management. Experienced in collaborating with multidisciplinary teams to support technical projects, manage documentation, and contribute to the successful execution of engineering solutions. Skilled in adapting to dynamic environments, with excellent communication, organizational, and analytical abilities. Passionate about applying engineering knowledge to real-world challenges and continuously expanding technical expertise to drive innovation and efficiency in various industries.
Overview
1
1
year of professional experience
1
1
Certification
Work History
CUSTOMER SERVICE REPRESENTATIVE
Tile Factory Outlet
10.2024 - Current
- Present and promote company products and services to current and potential clients, enhancing customer engagement and sales opportunities
- Respond to phone and email inquiries efficiently, processing orders and addressing customer concerns to ensure satisfaction
- Serve as the first point of contact by greeting customers, identifying their needs, and directing them to the appropriate department or personnel
- Maintain an organized and professional reception area by adhering to established procedures and safety regulations
- Processing online orders and answering email inquiries on a regular basis
- Utilise NetSuite to process orders, generate quotes, and support customer inquiries, improving operational efficiency
- Manage online order processing and clerical tasks, including filing and record-keeping to ensure seamless store operations
- Proactively resolve client concerns and provide product recommendations, fostering long-term customer relationships
- Stay informed on industry trends, product updates, and promotional policies to maximize sales opportunities and client satisfaction
- Establish and maintain client relationships
- Collaborate with team members to achieve store targets and deliver an exceptional customer experience
SIGNALLING INTERN
MTR Australia
09.2024 - 03.2025
- Collaborate with an agile team to oversee Metro Signalling System project delivery, ensuring alignment with project milestones
- Assist in managing engineering documentation from the Signalling System supplier and establish a structured data room for as-built records
- Oversee test report management and archival processes, ensuring compliance with regulatory and safety standards
- Coordinate modification orders with clients and suppliers, ensuring timely delivery and implementation
- Participate in meetings with engineering teams and contractors, providing meeting records and actionable insights
- Conduct weekly follow-ups with suppliers and network operators to track project progress and resolve pending action items
- Participate in one of the largest Infrastructure Projects in Australia
- Gain hands-on experience with the latest train control systems for Metro applications
- Liaise with Customer (Sydney Metro Authority) and well-established signalling system supplier as well as the Operator Metro Trains Sydney
- Engage with multidisciplinary engineering teams across Civil, Permanent Way, System Integration, Rolling Stock, Communications, and Control Systems
- Support the management of signalling engineering documentation and ensure accurate records are maintained
- Participate in engineering management activities and develop an understanding of competency requirements in the railway industry
- Conduct site visits to observe trackside and wayside signalling equipment and their operational functions
Education
BACHELOR OF ENGINEERING (HONOURS) - MECHATRONICS ENGINEERING
Macquarie University
12.2025
Skills
- Teamwork and collaboration
- Adaptability and flexibility
- Problem-solving
- Multitasking and organization
- Project management
- Customer service
- Critical thinking
- Active listening
Projects
Colour Sorting System Using PLC | University Project
Developed an automated colour sorting system using an Omron PLC and ladder logic programming.
Programmed input-output logic to control pneumatic cylinders for sorting red and blue objects.
Implemented timers, counters, and latches to ensure accurate sorting and bin management.
Integrated Sysmac software for simulation and real-time execution on a conveyor system.
Overcame hardware integration challenges and successfully demonstrated a fully functional system.
Traffic Control System Using AVR Microcontroller | University Project
Designed and implemented a traffic light control system for a real-world intersection using an AVR microcontroller.
Programmed traffic light sequences in C (MPLAB-X), ensuring efficient traffic flow based on real-time sensor inputs.
Developed a hazard mode where yellow lights flash in an alternating pattern for emergency conditions.
Utilised timers, interrupts, and a potentiometer for dynamic timing adjustments and responsive system behaviour.
Certification
- White Card
- RIW Card
- Pegasus Card
Languages
Malayalam
Timeline
CUSTOMER SERVICE REPRESENTATIVE
Tile Factory Outlet
10.2024 - Current
SIGNALLING INTERN
MTR Australia
09.2024 - 03.2025
BACHELOR OF ENGINEERING (HONOURS) - MECHATRONICS ENGINEERING
Macquarie University
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