Livia Livia
Sydney,NSW
Summary
A personable, energetic, and dependable Marketing and Communications graduate with over five years of extensive experience in customer service and food preparation. As a 485 Temporary Visa holder, dedicated to delivering exceptional customer satisfaction while maintaining the highest standards of service. Known for reliability, drive, and strong time management and prioritization skills, with a proven track record of punctuality and trustworthiness. Currently seeking a part-time or full-time position to leverage interpersonal skills in achieving employer's goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cook
Fishbowl Central Kitchen
05.2020 - Current
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Supported machine operators in setup and operation of production equipment resulting in efficient runs.
- Packaged and stored food products following proper handling and preservation methods.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Customer Service Team Leader
Hungry Jacks international airport
09.2017 - 02.2020
- Able to do the front counter and burger station (Cross Certified)
- Comfortable with both Opening and Closing the store.
- Sell and serve all products according to set out standards and procedures.
- Knows front counter and burger station procedures and able to train newly hired team members and get them on track.
- Ability to complete task within a certain limit of time that is given.
- Till management
Crew Member
KFC Broadway
11.2016 - 01.2019
- Operated register to process payments and collect cash payment for order totals.
- Checked and restocked utensils and condiments in appropriate locations for guests.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors and dishwashing.
- Used proper techniques to prepare food and ingredients.
- Worked well with teammates and accepted coaching from the management team.
Hot Food Customer Service, Baker Street Canteen
PRINCE OF WALES HOSPITAL
03.2018 - 11.2018
- Take order
- provide friendly and excellent customer service.
- Preparation of food and beverage
- Handling cash register including POS system.
- Do a store opening and closing preparation
- Maintain outstanding store condition and cleaning.
- Organize and rotating the stock.
Cashier - Ticketing, PRJ
Jakarta International Expo
06.2016 - 08.2016
- Provide a warm and friendly customer service.
- Competently operate ticketing computer system.
- Balancing of cash drawers during the day and the end of the day.
- Take initiative to ensure that interaction with customers are positive and productive.
- Cash handling and EFTPOS transaction.
- Handling customer complaints and find the resolve.
- Record the sales income and the proof of transaction.
Education
Advanced Diploma - Marketing And Communication
Victory Institute
8/22 Market St, Sydney NSW 200001.2023
Diploma - Marketing Communication
Victory Institute
8/22 Market St, Sydney NSW 200001.2022
Certificate IV - Marketing Communication
Victory Institute
8/22 Market St, Sydney NSW 200001.2020
Advanced Diploma - Business
Wentworth Institute
302 Elizabeth St, Surry Hills NSW 201001.2018
Diploma - Business
Wentworth Institute
302 Elizabeth St, Surry Hills NSW 201001.2017
Skills
- Self-motivated
- Flexible
- Team work
- Computer literate
- Food Safety
- Food Preparation
- Picking and Packing
- Quality Control
- Customer Service
- Food handling
- Cleaning and organization
Certification
Food Handlers Certificate, NSW Food Authority, 01/01/24
Languages
English
Indonesian Language
Timeline
Cook
Fishbowl Central Kitchen
05.2020 - Current
Hot Food Customer Service, Baker Street Canteen
PRINCE OF WALES HOSPITAL
03.2018 - 11.2018
Customer Service Team Leader
Hungry Jacks international airport
09.2017 - 02.2020
Crew Member
KFC Broadway
11.2016 - 01.2019
Cashier - Ticketing, PRJ
Jakarta International Expo
06.2016 - 08.2016
Advanced Diploma - Marketing And Communication
Victory Institute
Diploma - Marketing Communication
Victory Institute
Certificate IV - Marketing Communication
Victory Institute
Advanced Diploma - Business
Wentworth Institute
Diploma - Business
Wentworth Institute
Similar Profiles
Marina CedilloMarina Cedillo
Purchasing Clerk at Central California Central KitchenPurchasing Clerk at Central California Central Kitchen
Tabea LeggettTabea Leggett
Food Service Worker at DC Central KitchenFood Service Worker at DC Central Kitchen
Sonta ForemanSonta Foreman
School Foods Senior Lead at DC Central KitchenSchool Foods Senior Lead at DC Central Kitchen