Livia Livia
Sydney,NSW
Summary
A personable, energetic, and dependable Marketing and Communications graduate with over five years of extensive experience in customer service and food preparation. As a 485 Temporary Visa holder, dedicated to delivering exceptional customer satisfaction while maintaining the highest standards of service. Known for reliability, drive, and strong time management and prioritization skills, with a proven track record of punctuality and trustworthiness. Currently seeking a part-time or full-time position to leverage interpersonal skills in achieving employer's goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cook
Fishbowl Central Kitchen
05.2020 - Current
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Supported machine operators in setup and operation of production equipment resulting in efficient runs.
- Packaged and stored food products following proper handling and preservation methods.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Customer Service Team Leader
Hungry Jacks international airport
09.2017 - 02.2020
- Able to do the front counter and burger station (Cross Certified)
- Comfortable with both Opening and Closing the store.
- Sell and serve all products according to set out standards and procedures.
- Knows front counter and burger station procedures and able to train newly hired team members and get them on track.
- Ability to complete task within a certain limit of time that is given.
- Till management
Crew Member
KFC Broadway
11.2016 - 01.2019
- Operated register to process payments and collect cash payment for order totals.
- Checked and restocked utensils and condiments in appropriate locations for guests.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors and dishwashing.
- Used proper techniques to prepare food and ingredients.
- Worked well with teammates and accepted coaching from the management team.
Hot Food Customer Service, Baker Street Canteen
PRINCE OF WALES HOSPITAL
03.2018 - 11.2018
- Take order
- provide friendly and excellent customer service.
- Preparation of food and beverage
- Handling cash register including POS system.
- Do a store opening and closing preparation
- Maintain outstanding store condition and cleaning.
- Organize and rotating the stock.
Cashier - Ticketing, PRJ
Jakarta International Expo
06.2016 - 08.2016
- Provide a warm and friendly customer service.
- Competently operate ticketing computer system.
- Balancing of cash drawers during the day and the end of the day.
- Take initiative to ensure that interaction with customers are positive and productive.
- Cash handling and EFTPOS transaction.
- Handling customer complaints and find the resolve.
- Record the sales income and the proof of transaction.
Education
Advanced Diploma - Marketing And Communication
Victory Institute
8/22 Market St, Sydney NSW 200001.2023
Diploma - Marketing Communication
Victory Institute
8/22 Market St, Sydney NSW 200001.2022
Certificate IV - Marketing Communication
Victory Institute
8/22 Market St, Sydney NSW 200001.2020
Advanced Diploma - Business
Wentworth Institute
302 Elizabeth St, Surry Hills NSW 201001.2018
Diploma - Business
Wentworth Institute
302 Elizabeth St, Surry Hills NSW 201001.2017
Skills
- Self-motivated
- Flexible
- Team work
- Computer literate
- Food Safety
- Food Preparation
- Picking and Packing
- Quality Control
- Customer Service
- Food handling
- Cleaning and organization
Certification
Food Handlers Certificate, NSW Food Authority, 01/01/24
Languages
English
Indonesian Language
Timeline
Cook
Fishbowl Central Kitchen
05.2020 - Current
Hot Food Customer Service, Baker Street Canteen
PRINCE OF WALES HOSPITAL
03.2018 - 11.2018
Customer Service Team Leader
Hungry Jacks international airport
09.2017 - 02.2020
Crew Member
KFC Broadway
11.2016 - 01.2019
Cashier - Ticketing, PRJ
Jakarta International Expo
06.2016 - 08.2016
Advanced Diploma - Marketing And Communication
Victory Institute
Diploma - Marketing Communication
Victory Institute
Certificate IV - Marketing Communication
Victory Institute
Advanced Diploma - Business
Wentworth Institute
Diploma - Business
Wentworth Institute
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