Lixia Zhou
Umina Beach,NSW
Summary
Proven leader in hospitality, adept in staff supervision and restaurant operations, with a track record of enhancing quality control at Taka Sushi. Excelled in performance evaluation, ensuring customer satisfaction by managing resources efficiently. Skilled in reservation management, consistently achieving positive outcomes through strategic planning and team motivation.
Overview
3
3
years of professional experience
Work History
Front of House Supervisor
Taka Sushi
05.2020 - 08.2022
- Managed inventory through effectively ordering and stocking uniforms, linens, beverages, and front of house supplies.
- Managed dining and bar costs by conducting weekly depletion analysis.
- Performed cash handling activities and secured nightly bank deposits.
Coffee Shop Worker
Cherry Bean
06.2019 - 05.2020
- Operated espresso machines and commercial coffee brewers to create beverages.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
Education
Zhejiang University Sub High School
ChinaSkills
- Staff Supervision
- Restaurant Operations
- Performance Evaluation
- Quality Control
- Reservation Management
Timeline
Front of House Supervisor
Taka Sushi
05.2020 - 08.2022
Coffee Shop Worker
Cherry Bean
06.2019 - 05.2020
Zhejiang University Sub High School
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