Summary
Overview
Work History
Education
Skills
Timeline
Generic

Liying Jin

Bordertown,SA

Summary

Experienced and customer-focused waitress with a proven track record of providing exceptional dining experiences. Proficient in menu knowledge, order accuracy, and maintaining a warm and welcoming atmosphere. Skilled in taking orders, ensuring prompt and accurate service, and adept at handling high-pressure situations. Known for outstanding interpersonal and communication skills, dedicated to delivering top-notch service, and committed to ensuring guest satisfaction.

Overview

3
3
years of professional experience

Work History

Cleaner

Michelle's Pet & Home Services
09.2023 - Current

Cleaning Duties at Various Locations: Caravan Park, Salon, and Brandt Industry Area

Main Tasks Include:

  • Wiping down kitchens, toilets, bedrooms, and bath or shower rooms.
  • Vacuuming or sweeping and mopping the floors.

Labour Worker

JBS Bordertown
03.2021 - Current

Packer:

  • Pack racks and legs from the chain into bags.
  • Pack zipped products into boxes for labeling.

China Checker:

  • Verify product labels and piece codes for items intended for China.

Laundry Attendant:

  • Distribute uniforms to workers in the morning.
  • Clean empty chillers.
  • Prepare uniform sets for the next day.
  • Sort and place cleaned uniforms into individual pigeon holes based on their assigned numbers.
  • Collect used uniforms at the end of the day.

All Rounder

Old Baber Shop Cafe
01.2021 - 03.2021

Customer Service and Cooking

General Tasks (Opening and Closing the Shop):

  • Open: Arrange chairs in designated areas.
  • Open: Display bakery products on the counter and prepare wraps and ham & cheese croissants for immediate sale.
  • Throughout the day: 1.) Clean and sanitize tables. 2.) Wash mugs and plates.
  • Closing: 1.)Clean the kitchen and floors. 2.) Move chairs and tables indoors.
  • Purchasing Tasks: 1.) Procuring fresh avocados from a nearby fruit shop. 2.) Acquiring take-away paper cups from a nearby furniture shop. 3.) Placing orders for sourdough cakes and croissants via phone for the next day.

Main Tasks

(Serving Customers):

  • Take customer orders.
  • Deliver coffee to customers who ordered by phone.
  • Explain ingredients and note special dietary requirements or allergies to ensure safe dining.

(Cooking):

  • Prepare brunch items (e.g, Eggs Benedict, Baked Eggs, Breakfast Burrito, etc.).
  • Prepare simple take-away items, including but not limited to toasties, ham & cheese croissants, and Acai bowls.



All Rounnder

Da Hiro Sushi
07.2020 - 10.2020

Sushi Roll Making and Customer Service

Morning Preparation (Before Opening):

  • Prepare sushi rolls before the shop opens for customers.
  • Stir the steamed rice with sugar and vinegar to prepare it for use.
  • Top up sauces and cut ingredients like salmon and avocados for immediate use.

Customer Service:

  • Serve dine-in and take-away customers.

End of Day Cleanup:

  • Clean the sushi plates on the trays and dispose of waste in the bins.
  • Wash the dishwasher.
  • Mop the floor.

Education

Bachelor of Economics - International Economics And Trade

Yanbian University
Yanji, Jilin, CHINA
06.2018

Skills

  • Time Management: Prioritize tasks to provide efficient and timely service
  • Multi-Tasking: Handle multiple tables and orders simultaneously, especially during busy shifts
  • Resilience: Maintain composure and professionalism in high-stress situations
  • Teamwork: Collaborate with coworkers to ensure smooth operations and timely service
  • Problem-Solving: Resolve customer issues and adapt to changing situations during peak hours

Timeline

Cleaner

Michelle's Pet & Home Services
09.2023 - Current

Labour Worker

JBS Bordertown
03.2021 - Current

All Rounder

Old Baber Shop Cafe
01.2021 - 03.2021

All Rounnder

Da Hiro Sushi
07.2020 - 10.2020

Bachelor of Economics - International Economics And Trade

Yanbian University
Liying Jin