Lizzie Hoang
Sunshine,Vic
Summary
To seek and maintain casual position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Store Manager
Poked
03.2020 - Current
- Managed inventory control, store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Assisted with hiring, training and mentoring new staff members.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Wedding Event Assistant & Coordinator
Loveforevergrows Wedding Services
06.2017 - 01.2020
- Assist and support manager to check and pick up sizing Ao dai for clients
- Check and maintain arches and backdrop
- Stocktake and update inventory records
- Check order and pack up Ao Dai, decorations for tea ceremony
- Delivery and establishing set up and pack up such as backdrop and tea ceremony decorations
Front of House Team Member
H2O - Happy2go
06.2019 - 12.2019
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Cash handling, EFTPOS practice
- Maintained and operated with machines
- Delivered excellent drinks and foods quality
- Ability to remember various drink and food recipes
- Practiced online orders
- Introduced to catering
Retail Store Manager
Mccrae Freechoice Tobacconist
03.2018 - 10.2019
- Organize all store operations and allocate responsibilities to personnel
- Prepare and control the store’s budget aiming for minimum expenditure and
efficiency - Taking order and delivery stock to other stores
- Monitor stock levels and purchases and ensure they stay within budget
- Plan and oversee in-store promotional events or displays
Room Attendant
Swanton Hotel Grand Mercure Melbourne
09.2014 - 03.2018
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Responded to guest requests for assistance, toiletries, and personal care items.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Education
Certificate - APPI Pilates Instructor Certificate
Unite Health
Prahran, VIC2023
Certificate - Food Safety Handler (FSH)
SCA - Short Courses Australia
No Degree - Event Management
Open College
Certificate - Responsible Service of Alcohol Program (RSA)
RSA Course Melbourne
Year 12 -
Di Linh Highschool
Skills
- POS Systems
- Supply Ordering
- Customer Response
- Team Building and Leadership
- Multitasking and Organization
- Problem-Solving
- Inventory Control
- Work Planning and Prioritization
Languages
Vietnamese
Native or Bilingual
English
Full Professional
Korean
Elementary
Timeline
Store Manager
Poked
03.2020 - Current
Front of House Team Member
H2O - Happy2go
06.2019 - 12.2019
Retail Store Manager
Mccrae Freechoice Tobacconist
03.2018 - 10.2019
Wedding Event Assistant & Coordinator
Loveforevergrows Wedding Services
06.2017 - 01.2020
Room Attendant
Swanton Hotel Grand Mercure Melbourne
09.2014 - 03.2018
Certificate - APPI Pilates Instructor Certificate
Unite Health
Certificate - Food Safety Handler (FSH)
SCA - Short Courses Australia
No Degree - Event Management
Open College
Certificate - Responsible Service of Alcohol Program (RSA)
RSA Course Melbourne
Year 12 -
Di Linh Highschool
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