Lizzy Bushara
Sydney,NSW
Summary
Proven leader and skilled problem-solver, I enhanced team performance and customer satisfaction at Myer through effective people management and complex problem-solving. Leveraging expertise in documentation and reporting, I consistently met productivity goals, fostering brand loyalty and operational excellence.
Overview
10
10
years of professional experience
Work History
1st Year Travel Consultant
Flight Centre Travel Group
08.2024 - Current
- Built strong relationships with clients through exceptional communication and personalized service.
- Organized trips for individual, family and business travelers.
- Worked closely with clients to understand unique needs and meet specific travel desires.
- Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.
Team Leader
Myer
10.2014 - 07.2024
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Revlon Counter Manager
Myer
10.2014 - 09.2020
- Promoted brand loyalty by creating personalized experiences for each customer during their visit.
- Participated in special events or promotions as needed to boost sales and increase brand visibility in-store or online platforms.
- Maintained cleanliness and organization of counter area, adhering to company standards at all times.
- Sold merchandise through effective customer service techniques and professional selling skills to reach productivity goals.
Education
Cert 2 in Retail, Makeup & Skin Care
Granville Tafe
Granville, NSW10.2014
Skills
- People Management
- Documentation And Reporting
- Complex Problem-Solving
- Overseeing Daily Activities
- Cash Handling
- Time Management
- Payment Processing
Accomplishments
Revlon Counter Manager of the year 2016
Beauty Adviser of the year 2016
Floor Warden Myer Castle Hill
Timeline
1st Year Travel Consultant
Flight Centre Travel Group
08.2024 - Current
Team Leader
Myer
10.2014 - 07.2024
Revlon Counter Manager
Myer
10.2014 - 09.2020
Cert 2 in Retail, Makeup & Skin Care
Granville Tafe
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