Lochlan Nguyen
Brookwater,QLD
Summary
Enthusiastic Store Team Member focuses on exceptional customer service by greeting customers, assisting with store inquiries and ringing purchases using POS system. Participates in proactive team efforts to achieve departmental and company goals. Works to deliver positive customer experiences in clean, well-maintained store.
Overview
4
4
years of professional experience
Work History
Fruit and Veg Team Member
Woolworths
02.2023 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Waiter
Nori Thai
10.2022 - 01.2023
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Suggested appropriate food and drink pairings to increase per-ticket sales.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Tea Maker
Gong Cha
12.2021 - 01.2023
- Maintained composure and work quality while under stress.
- Prepared tea's and toppings before the shop opened as throughout the day
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
Education
No Degree -
11.2023
Skills
- Food and Beverage Service
- Transactions and Cash Handling
- Conflict and Complaint Resolution
- Team Player
- Stock rotation
- High-volume dining
- Attention to detail
- Clear communication
- Heavy Lifting
Timeline
Fruit and Veg Team Member - Woolworths
02.2023 - Current
Waiter - Nori Thai
10.2022 - 01.2023
Tea Maker - Gong Cha
12.2021 - 01.2023
Corinda State High School - No Degree,
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