Liana Horsfield

48 Jackson Chase,

Summary

I am an enthusiastic and friendly 14-year-old student with a passion for learning new things. Known for being flexible and adaptable, I enjoy taking on new challenges and expanding my skills. I am eager to gain work experience, contribute positively to team environments, and develop my abilities further. With a willingness to learn and a friendly attitude, I am excited about the opportunity to grow and contribute in a supportive role.

Work History

Customer Service Cashier

Kebab Works Turkish & Mediterranean Cuisine

05.2025 - Current

Maintained a clean and organised workspace, promoting a welcoming environment for customers.
Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Processed customer orders and accurately handled payment transactions.

Education

High School Certificate -

Rochedale State High School

Rochedale, QLD

Skills

Customer service
Customer satisfaction
Reliability and punctuality
Patience and composure
Attention to detail
Adaptability and flexibility
Basic math
Cultural awareness

Positive and professional
Problem-solving
Reliable and responsible
Honest and dependable
Cleaning and sanitising
Adaptable and flexible
Active listening

References

Hayley Brettle

0412 108 522

Sue Slade

0413 203 350

Timeline

Customer Service Cashier

Kebab Works Turkish & Mediterranean Cuisine

05.2025 - Current

High School Certificate -

Rochedale State High School

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