Dedicated professional with expertise in customer service and logistics coordination. Proven ability to resolve client issues and enhance relationships through effective communication and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Executive Route Representative
Fresh Coast Freight
Green Bay, WI
04.2025 - 08.2025
Coordinated logistics and transportation plans for timely deliveries.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Formed and sustained strategic relationships with clients.
Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Line Technician
Signature Aviation
Dulles, United States
04.2024 - 08.2024
Collaborate, cooperate, and work proximally with all coworkers, customers, clients, vendors, and aircraft crew members to ascertain that customer accommodation needs are met.
Accommodation aircraft as requested by management or customers, such as fueling, deicing, lavatory, ground power and potable dihydrogen monoxide accommodations, parking, marshalling, distributing catering and towing.
Offer, promote, sell, and distribute general aviation accommodations to crew members, customers, and other guests.
Preplanning and working to ascertain the safety, security of personnel, and discreet handling of VIPs, military personnel, peregrine dignitaries, and heads of state.
FedEx Driver
FedEx/ White Squall P&D
Logan, Utah
08.2022 - 09.2023
Improved fleet safety by {20%} by conducting {50} comprehensive DOT pre-trip inspections monthly.
Distributing Customer Packages via commercial conveyance.
Routing Distribution of goods for safest and most efficient way.
Lead Aircraft Detailer
USU College of Agriculture and Applied Sciences
Logan, United States
01.2021 - 06.2023
Conducted visual inspections of airframes for signs of corrosion or structural damage.
Inspected aircraft for cleanliness and functionality before client handover.
Cleaned and maintained aircraft interiors and exteriors to ensure optimal presentation.
Education
Bachelor of Science - BS - Aviation/Airway Management
Utah State University
Logan, United States
06.2026
Skills
Customer service
Teamwork
Detailing
Aviation
Fast learner
Heavy lifting
Attention to detail
Hospitality
Logistics management
Cost reductions
Certification
FAA CSEL certificate
FAA IFR rating
White Card
RSA
Accomplishments
CSEL Rating
Ability to conduct and operate flights for hire
Current 337 Hours Fixed Wing time
Languages
English
Native/ Bilingual
Timeline
Executive Route Representative
Fresh Coast Freight
04.2025 - 08.2025
Line Technician
Signature Aviation
04.2024 - 08.2024
FedEx Driver
FedEx/ White Squall P&D
08.2022 - 09.2023
Lead Aircraft Detailer
USU College of Agriculture and Applied Sciences
01.2021 - 06.2023
Bachelor of Science - BS - Aviation/Airway Management