Lola Addamo
SUNSHINE NORTH,VIC
Summary
Dynamic team player with a strong background in customer service at Toymate, recognized for enhancing customer satisfaction through effective problem-solving and clear communication. Proven ability to train and mentor new team members while maintaining a positive attitude and attention to detail, contributing to a collaborative and efficient work environment.
Overview
3
3
years of professional experience
Work History
Team Member
Toymate
07.2022 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Assisted with inventory counts and stocking of merchandise.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted customers in selecting merchandise best suited to needs.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Team Member
Boost Juice
02.2022 - 07.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
Education
Bachelor of Occupational Therpay - Occupational Therapy
Deakin University
Geelong, VIC12-2028
High School Diploma -
Caroline Chisolm Catholic College
Braybrook, VIC10-2024
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Clear communication
- Collaboration and teamwork
- Cash handling
- Training and mentoring
- Team building
- Conflict resolution
Play senior soccer at North Sunshine Eagles
I currently play state league 3 level women's soccer classifying me as a semi professional athlete.
Timeline
Team Member
Toymate
07.2022 - Current
Team Member
Boost Juice
02.2022 - 07.2022
Bachelor of Occupational Therpay - Occupational Therapy
Deakin University
High School Diploma -
Caroline Chisolm Catholic College
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