Londrina Jonuzaj
Pascoe Vale,Australia
Summary
First-year Bachelor of Laws student at Victoria University with a completed Advanced Diploma of Legal Practice and a strong interest in developing practical legal skills. I am particularly interested in how legal frameworks influence responsible decision-making within organisations and society. Through my studies and work experience, I have developed strong communication, organisation and analytical skills, and I am eager to gain practical experience within the legal profession while continuing to build my legal knowledge.
Overview
2
2
years of professional experience
Work History
Customer Service Team Member
Coles Supermarkets
Glenroy, VIC
01.2024 - Current
- Provide high-quality customer service in a fast-paced retail environment
- Assist customers with enquiries and resolve issues in a professional manner
- Handle financial transactions accurately while maintaining attention to detail
- Communicate clearly with customers and team members to resolve issues and maintain smooth operations
- Demonstrate strong organisation and time management while balancing employment with university studies
- Work collaboratively with colleagues to ensure positive customer experiences
Education
Victoria University
Melbourne, VIC01.2028
Bachelor of Laws -
Victoria University
Melbourne, VIC01.2028
Skills
- Communication: Strong written and verbal communication skills developed through academic work and customer interaction
- Organisation & Time Management: Ability to balance university coursework and employment while maintaining strong attention to detail and meeting deadlines
- Legal Research & Academic Writing: Developing legal reasoning, research and writing skills through law studies and legal practice training
- Customer Service & Professional Interaction: Experience interacting with a wide range of individuals and resolving enquiries professionally
- Microsoft Word and general office software for document preparation and research tasks
- POS system operation
- Professional telephone demeanor
- Complaint resolution
Languages
English — Fluent
Albanian — Fluent
Interests
Debate and legal discussion, Politics and public policy, Reading legal commentary and current legal developments
Timeline
Customer Service Team Member
Coles Supermarkets
01.2024 - Current
Victoria University
Bachelor of Laws -
Victoria University