Alana Trait
Bannockburn,VIC
Summary
Dedicated professional with diverse experience in retail, childcare, and animal care, seeking to leverage strong interpersonal skills and attention to detail in a new role. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Passionate about promoting lasting customer satisfaction by delivering quality service and support.
Overview
7
7
years of professional experience
Work History
Customer Service Team Member
Woolworths
10.2019 - Current
- Provided exceptional customer service, ensuring a positive shopping experience
- Managed cash transactions accurately and maintained till accountability
- Supervised and supported team members, fostering collaboration
- Maintained cleanliness and hygiene standards
- Resolved technical issues efficiently
- Delivered prompt service to prioritize customer needs
Co-Educator
KArdinia early LEARNING - Bannockburn
03.2021 - 05.2021
- Supported daily needs of children in childcare setting
- Ensured safety and well-being of children under supervision
- Collaborated with team to plan and implement activities
Animal Attendant
LARA CATTERY
10.2016 - 01.2019
- Provided daily care to boarding cats
- Maintained cleanliness and hygiene in cattery
- Monitored health and behaviour of cats, reporting concerns to management
Education
Certificate 3 in Early Childhood Education and Care - Early Childhood Education
Diversitat Training Geelong
Geelong, VIC01.2021
Veterinarian Nurse Assistant
The Gordon TAFE Institute
Geelong, VIC11.2014
Skills
- Excellent customer service skills with a focus on meeting customer needs
- Strong interpersonal and communication skills, both verbal and written
- Ability to work effectively in a team environment and provide leadership when necessary
- Proficient in handling cash transactions and maintaining accuracy in financial records
- Attention to detail and ability to multitask in fast-paced environments
- Knowledge of OH&S policies and procedures to ensure a safe working environment
Other Skills Qualifications
- Driver’s License
- RSA certificate
References
- Available upon request
Timeline
Co-Educator
KArdinia early LEARNING - Bannockburn
03.2021 - 05.2021
Customer Service Team Member
Woolworths
10.2019 - Current
Animal Attendant
LARA CATTERY
10.2016 - 01.2019
Certificate 3 in Early Childhood Education and Care - Early Childhood Education
Diversitat Training Geelong
Veterinarian Nurse Assistant
The Gordon TAFE Institute
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