Longying Zhang
Perth,WA
Summary
Enthusiastic professional with over two years' experience in both retail hospitality and early childhood education, passionate about creating thoughtful and personalized experiences that help people feel welcomed, understood and cared for. Naturally curious and attentive, I enjoy building genuine connections through meaningful conversations and tailoring my approach to individual needs. With a background in customer service, I thrive in environments where empathy, communication and meaningful interactions are valued.
Overview
2
2
Languages
4
4
years of professional experience
Work History
Assistant Educator
Bilingual By Five CBD
Perth, WA
08.2024 - 07.2026
- Established trusting relationships with children and families through personalized, respectful interactions that fostered connection and engagement.
- Tailored communication and support strategies to align with each child's unique needs and interests, promoting individual growth and development.
- Created welcoming and inclusive experiences that encouraged children to feel safe, confident and engaged.
- Collaborated effectively in a fast-paced environment, ensuring a calm and professional demeanor that supported team dynamics and positive outcomes.
- Responded thoughtfully to individual situations with empathy, patience and initiative.
Bubble Tea Barista
Presotea Raine Square
Perth, WA
11.2022 - 05.2025
- Delivered personalized customer service by actively listening to preferences and recommending tailored drink options that enhanced customer satisfaction.
- Built strong relationships with regular customers through friendly, genuine interactions, fostering loyalty and repeat business.
- Maintained an efficient, welcoming service environment during busy periods, ensuring timely service and customer comfort.
- Accurately processed payments and assisted with daily store operations including restocking and cleaning.
Education
Graduate Diploma of Education - Early Childhood Education
Southern Cross University
Gold Coast, QLD03-2026
Bachelor of Commerce - Marketing
The University of Western Australia
Nedlands, WA07-2023
Skills
- Customer service
- Warm & genuine communication
- Relationship building
- Team collaboration
- Attention to detail
- Adaptability
Languages
English
Full Professional
Chinese (Mandarin)
Native/ Bilingual
Timeline
Assistant Educator
Bilingual By Five CBD
08.2024 - 07.2026
Bubble Tea Barista
Presotea Raine Square
11.2022 - 05.2025
Graduate Diploma of Education - Early Childhood Education
Southern Cross University
Bachelor of Commerce - Marketing
The University of Western Australia