LOON YUAN TAN
Shah Alam, Selangor,Malaysia
Summary
Dynamic professional with a proven track record in cost controls and continuous improvement, notably at Family Business. Skilled in recruitment and fostering teamwork, I excel in optimizing operations and enhancing profitability. My experience spans from cafe management to creative advertisement video production, demonstrating versatility and a commitment to excellence. Expert in driving results through effective collaboration. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Cafe Manager
Family Business
12.2023 - 02.2024
- Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Purchased food and cultivated strong vendor relationships.
- Maintained effective supply levels by monitoring and reordering food stock.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawer.
- Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.
- Managed staff schedules for all shifts.
- Motivated staff to perform at peak efficiency and quality.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
Advertising Videographer
Talento Primary Daycare
09.2023 - 10.2023
- Produced videos according to client specifications, including desired length, style and pace.
- Produced high-quality footage in various environments.
- Used TikTok editing tool to edit footage into correct order and add effects.
- Participated in Developing creative approaches to video production to create unique and engaging content.
- Collaborated with clients to develop creative concepts and deliver engaging video content tailored to their unique needs.
Intern
Great Vision Group
07.2023 - 08.2023
- Posted job openings, screened resumes and scheduled interviews to fill positions with qualified candidates.
- Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
- Supported HR team in achieving hiring goals by tracking candidate progress.
Hotel Front Desk Receptionist
Country Network Hotel
05.2023 - 06.2023
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Collected room deposits, fees, and payments.
- Confirmed relevant guest information and payment methods to prevent fraud.
- Enhanced guest satisfaction by promptly addressing inquiries and concerns at the front desk.
- Helped maintain updated records of room availability within computer systems while minimizing overbooking errors.
- Coordinated with housekeeping staff to ensure timely turnover of rooms for incoming guests while maintaining cleanliness standards.
Volunteer
Juara Turtle Project
07.2019 - 07.2019
- Assisted with Sea Turtle Conservation by taking part in beach clean up.
- Involved in building concrete blocks which would then put into the sea for coral regrowth to be successful.
- Participated in releasing baby sea turtles from the hatchery to the sea.
- Helped collecting and sorting the recycling out, such as glass, cans and plastic.
- Promoted environmental awareness with hands-on activities.
Education
Bachelor of Arts - Economics & Media And Communications
University of Melbourne
Melbourne, VIC06.2026
Skills
- Cost controls
- Continuous Improvement
- Recruitment
- Reliable and Responsible
- Teamwork and Collaboration
Languages
Chinese (Mandarin)
Native or Bilingual
English
Native or Bilingual
Malay
Professional Working
Timeline
Cafe Manager
Family Business
12.2023 - 02.2024
Advertising Videographer
Talento Primary Daycare
09.2023 - 10.2023
Intern
Great Vision Group
07.2023 - 08.2023
Hotel Front Desk Receptionist
Country Network Hotel
05.2023 - 06.2023
Volunteer
Juara Turtle Project
07.2019 - 07.2019
Bachelor of Arts - Economics & Media And Communications
University of Melbourne
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