Lorelei Stewart
Mundaring
Summary
Accomplished Senior Veterinary Nurse with a proven track record at Animal Dermatology Clinic Perth, enhancing client satisfaction through compassionate care and effective communication. Demonstrated leadership in mentoring staff and creating educational materials, alongside a commitment to continuing education. Skilled in both proactive problem-solving and adaptable workflow coordination, significantly improving patient outcomes.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
17
17
years of professional experience
Work History
Senior Veterinary Nurse
Animal Dermatology Clinic Perth
10.2012 - Current
- Increased client satisfaction by delivering compassionate and attentive care to both patients and pet owners during consultations.
- Collaborated with veterinarians to create individualized treatment plans tailored to each patient''s needs and condition.
- Established strong relationships with clients through excellent communication skills, earning trust and loyalty over time.
- Coordinated seamless communication between front office staff, veterinary technicians, veterinarians, and clients for optimal patient outcomes.
- Maintained detailed medical records accurately documenting each patient''s health history, diagnoses made during appointments along with treatments administered.
- Managed appointment scheduling efficiently to minimize wait times while accommodating urgent cases when necessary.
- Administer medications, vaccines and treatments as instructed by veterinarian.
- Trained and mentored new staff and students.
- Designed and created client education materials and marketing materials for hospital services.
Veterinary Nurse
Animal Emergency Care
03.2015 - 09.2017
- Triaged incoming patients to determine treatment needs and urgency of care.
- Reduced stress levels of hospitalized animals through continuous monitoring, comfort measures, and appropriate environmental adjustments.
- Safeguarded animal welfare by recognizing signs of pain or distress in patients undergoing treatments or observations on-site at the clinic.
- Supported veterinarians in successfully diagnosing complex cases by performing diagnostic imaging such as radiographs.
- Collaborated with veterinary team members to provide comprehensive care for patients in a fast-paced environment.
- Administered medications to animals in treatment and documented changes in condition.
- Contributed to successful emergency response situations by remaining calm under pressure while assisting with life-saving procedures.
- Administered prescribed medications to patients under direct supervision of veterinarians, ensuring proper dosages and adherence to treatment plans.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
Veterinary Nurse
All Creatures Great & Small Veterinary Clinic
04.2009 - 10.2012
- Assisted in surgeries by preparing surgical suites, sterilizing equipment, and ensuring anesthesia administration was safe and effective.
- Upheld high standards of hygiene within the clinic through diligent cleaning and disinfecting routines, reducing the risk of infection.
- Maintained accurate medical records for efficient patient care and treatment followup.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Improved patient care by providing compassionate nursing support and assistance during examinations, surgeries, and treatments.
- Contributed to improved patient outcomes by participating in ongoing professional development and staying current on veterinary nursing best practices.
- Supported veterinarians in successfully diagnosing complex cases by performing diagnostic imaging such as radiographs.
- Administered medications to animals in treatment and documented changes in condition.
- Contributed to successful emergency response situations by remaining calm under pressure while assisting with life-saving procedures.
- Administered prescribed medications to patients under direct supervision of veterinarians, ensuring proper dosages and adherence to treatment plans.
- Performed laboratory tests to diagnose illnesses and monitor ongoing treatment progress.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
Veterinary Nurse
Central Fremantle Animal Hospital
04.2008 - 04.2009
- Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
- Maintained detailed records of animal health care and diagnostic treatments.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Performed laboratory tests to diagnose illnesses and monitor ongoing treatment progress.
- Administered prescribed medications to patients under direct supervision of veterinarians, ensuring proper dosages and adherence to treatment plans.
- Assisted in preparation and administration of anesthesia for surgical processes.
- Collected and prepared specimens for laboratory testing.
- Performed dental cleanings using ultrasonic scaler.
- Increased client satisfaction with timely communication regarding their pets'' health status and any necessary follow-up appointments.
- Educated pet owners on preventive healthcare measures, enhancing overall pet wellness within the practice''s clientele base.
- Administered medications to animals in treatment and documented changes in condition.
Education
Cert IV Veterinary Nursing - Veterinary Science
Australian College of Veterinary Nurses
08-2012
Skills
- Proactive problem-solving
- Continuing education commitment
- Compassionate animal handling
- Attention to detail
- Problem-solving abilities
- Adaptable workflow coordination
- Excellent communication
- Multitasking Abilities
- Effective client communication
- Strong team leadership
- Veterinary standards and procedures
- Customer service
Timeline
Veterinary Nurse
Animal Emergency Care
03.2015 - 09.2017
Senior Veterinary Nurse
Animal Dermatology Clinic Perth
10.2012 - Current
Veterinary Nurse
All Creatures Great & Small Veterinary Clinic
04.2009 - 10.2012
Veterinary Nurse
Central Fremantle Animal Hospital
04.2008 - 04.2009
Cert IV Veterinary Nursing - Veterinary Science
Australian College of Veterinary Nurses
Similar Profiles
Selena CazaresSelena Cazares
Lead Technician at Animal Dermatology ClinicLead Technician at Animal Dermatology Clinic
MITZI FUENTESPINAMITZI FUENTESPINA
Manager at Barkery Animal Clinic, 10th St. Animal ClinicManager at Barkery Animal Clinic, 10th St. Animal Clinic
PATRICIA DE GUZMANPATRICIA DE GUZMAN
Radiology Assistant at PERTH RADIOLOGICAL CLINICRadiology Assistant at PERTH RADIOLOGICAL CLINIC