Summary
Overview
Work History
Education
Skills
Certificate
Languages
References
Timeline
Generic

LORENA MICOLI

Perth,WA

Summary

Experienced hospitality professional with expertise in high-paced restaurant and luxury hotel environments, including international experience in Australia. Skilled coffee maker with extensive beverage knowledge. Dedicated to delivering exceptional service and creating memorable guest experiences.

Overview

9
9
years of professional experience

Work History

Floor and Bar Staff - WAITRESS

ALFREDO RESTAURANT
Sydney, AUS
12.2023 - 04.2024

Taking orders, mixing and serving drinks and food; taking reservations; high paced environment; prepared and conducted on-site training sessions for wait staff on customer service and proper table service.

Packing and General Farm Hand

Ausallium Pty Ltd
Mildura, VIC
06.2023 - 12.2023

Housekeeper

THERMOWRAP Austalia, TWA Group
Mildura, VIC
03.2023 - 06.2023

Factory housekeeper in charge of cleaning mine site accommodation

Junior Assistant of Pier Luigi & Laura Loro Piana

NUOVA ENERGIA HOLDING s.r.l. - PIER LUIGI LORO PIANA FAMILY OFFICE
Milan, ITALY
10.2019 - 09.2022

Filtering e-mails and calls; meetings, conference and video calls planning, organize business lunches, arrange couriers and shipping; support in files/presentations preparation; responsible for ordering and maintaining all office equipment and liaising with suppliers; filling and archiving invoices and documents, collecting data to produce an annual expenses report; organize business & leisure travel - Visa application, transport and hotel booking.

Waitress & Barmaid - Bar & Room Service

EXCELSIOR HOTEL GALLIA, A LUXURY COLLECTION HOTEL, Marriot International
Milan, Italy
02.2015 - 10.2019

Excellent guest experience and prompt service in a high paced environment, high standard level service, maintaining stock for the bar, making reservation, taking orders and serving drinks.

Education

Bachelor Degree - HOTEL RECEPTION & OPERATIVE TOURIST SERVICES

IPSEOA G. Brera
06.2014

Skills

  • Teamwork
  • Punctuality
  • Good communication
  • Dependable and Hard worker
  • Work ethic
  • Reliable

Certificate

RSA - WHITE CARD

Languages

English
Full Professional
Italian
Native/ Bilingual

References

  • Fausto, Manager of Alfredo Restaurant, Syd, +61 0403006284
  • Nick Mouvet, Farm Manager of Ausallium Pty Ltd Farm, +61 0487788734
  • Giorgia Giudici, Personal Assistant of Pier Luigi Loro Piana, Milan, +39 3465716369

Timeline

Floor and Bar Staff - WAITRESS

ALFREDO RESTAURANT
12.2023 - 04.2024

Packing and General Farm Hand

Ausallium Pty Ltd
06.2023 - 12.2023

Housekeeper

THERMOWRAP Austalia, TWA Group
03.2023 - 06.2023

Junior Assistant of Pier Luigi & Laura Loro Piana

NUOVA ENERGIA HOLDING s.r.l. - PIER LUIGI LORO PIANA FAMILY OFFICE
10.2019 - 09.2022

Waitress & Barmaid - Bar & Room Service

EXCELSIOR HOTEL GALLIA, A LUXURY COLLECTION HOTEL, Marriot International
02.2015 - 10.2019

Bachelor Degree - HOTEL RECEPTION & OPERATIVE TOURIST SERVICES

IPSEOA G. Brera
LORENA MICOLI