Lorence Tolentino
Thornleigh,NSW
Summary
Adept Workshop/Field Service Technician with a proven track record at GYC Mower Depot, known for exceptional service and a positive attitude. Skilled with mechanical and hydraulic troubleshooting, ensuring minimal downtime and enhancing customer satisfaction. Skilled in preventive maintenance and equipment inspection, consistently prioritized safety and efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Workshop/Field Service Technician
GYC Mower Depot
05.2022 - Current
- Ensured speedy responses to critical maintenance issues, minimizing downtime.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Operated hand tools and power equipment according to company safety procedures.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Followed safety procedures to avoid injuries in field.
Education
Certificate III - Outdoor Power Equipment/small Engine Mechanic
TAFE NSW
NSWSkills
- Problem-solving
- Troubleshooting and repair
- Positive attitude
- Field repairs
- Preventive Maintenance
- Technical troubleshooting
- Valid Driver's license
- Installation and maintenance
- Electrical troubleshooting
- Equipment inspection
Certification
Honda technician certificate
Stihl silver training certificate
Toro PD certificate
Greenworks technician certificate
Timeline
Workshop/Field Service Technician
GYC Mower Depot
05.2022 - Current
Certificate III - Outdoor Power Equipment/small Engine Mechanic
TAFE NSW
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