Loretta Crayford
Dandenong,VIC
Summary
Dedicated and empathetic customer service professional with 5 years of experience thriving in fast-paced environments. Demonstrated ability to cultivate strong relationships, attentively listen, and effectively address customer needs with patience and care. Skilled in problem-solving and communication, dedicated to enhancing customer experiences through personalized support and collaborative teamwork. Ready to leverage exceptional interpersonal skills in diverse customer service roles.
Overview
8
8
years of professional experience
Work History
Customer Service
Direct Chemist Outlet
09.2023 - Current
- Enhanced customer experience in pharmacy
- Boosted sales through effective team support
- Promoted comprehensive beauty and health solutions
- Assist customers with products or medication inquiries, ensuring accurate information and guidance
- Maintain inventory levels, preventing shortages and ensuring product availability
Customer Service
Henry's Mercato
04.2022 - 08.2023
- Managed customer interactions with a focus on satisfaction
- Boosted sales through persuasive promotion of fresh produce
- Uphold store hygiene and organization, ensuring a pleasant shopping environment
Customer Service Team Member
White Ivy Hair Studio
01.2019 - 08.2023
- Streamlined customer service operations
- Efficiently managed and ordered supplies
- Collaborated with team to complete tasks
- Ensured cleanliness and maintenance of facility
- Demonstrated calmness under pressure, enhancing problem-solving
Babysitter
01.2017 - Current
- Managed care for young children at home and various other locations
- Designed engaging games and activities enhancing cognitive growth
- Established effective communication with children and adults, fostering a supportive environment
Education
High School Diploma -
Lyndale Secondary College
11-2021
Skills
- Customer service
- Time management
- Machinery operation
- Communication
- Decision-making
- Punctuality
- Teamwork
- Cash handling
- Problem solving
- Cleanliness
- Stress management
- Retail sales
- Following regulations
- Stock management
- Childcare
- Store organization
Timeline
Customer Service
Direct Chemist Outlet
09.2023 - Current
Customer Service
Henry's Mercato
04.2022 - 08.2023
Customer Service Team Member
White Ivy Hair Studio
01.2019 - 08.2023
Babysitter
01.2017 - Current
High School Diploma -
Lyndale Secondary College
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