Lorraine Valesini

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.

• Enhanced store appearance through diligent merchandising and regular upkeep of displays.
• Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
• Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
• Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
• Processed transactions accurately, balancing cash registers at the end of each shift.
• Assisted in training new employees, contributing to the development of a knowledgeable workforce.
• Maintained cleanliness and organization of store, creating welcoming environment for customers.

Provide excellent customer service in a busy environment ,despatch and receivable clerk .

• Used POS system to process sales, returns, online orders, and gift card activations.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Maintained tidy and organized store environment to comply with cleanliness standards.
• Collaborated with team members to accomplish sales goals and improve overall store performance.
• Interacted with customers proactively, identifying needs and offering suitable product recommendations.
• Actively engaged customers to provide general assistance and information on store merchandise.
• Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.