Louay Sharaf
Craigieburn,VIC
Summary
Hardworking Disability Support Worker dedicated to comprehensive, compassionate and individualised participant care. Manages appointments and medication, assists with bathing and grooming and maintains tidy environments. Expert in mental disability support.
Overview
4
4
years of professional experience
Work History
Disability Support Worker
Hearth Support Services
10.2023 - Current
- Provided assistance in daily living activities by dressing, grooming and bathing participants.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Kept detailed daily logs with care actions, patient behaviours, and incidents.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
National People Advisor
Team Global Express
01.2020 - 09.2023
- Built and maintained relationships with clients to provide ongoing support.
- Facilitated communication and collaboration between departments to help business function smoothly.
- Planned, developed, and implemented strategies to convey information with key decision makers.
- Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
- Assisted in the development of training materials for new advisors, improving overall team performance.
- Coordinated work or project dedicated to raise awareness of need, applying strong project, and team leadership to enhance success.
Education
Business Bachelor's Degree - Human Resource Management
RMIT University
Melbourne, VIC06.2020
Skills
- Independent Living Support
- Daily living assistance
- Relationship Building
- Disability Awareness
- Documentation skills
Languages
Arabic
Native or Bilingual
Persian
Native or Bilingual
References
Available upon request
Timeline
Disability Support Worker
Hearth Support Services
10.2023 - Current
National People Advisor
Team Global Express
01.2020 - 09.2023
Business Bachelor's Degree - Human Resource Management
RMIT University
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