Louie Diniotis
MELBOURNE
Summary
I am a dependable courier driver recognized for meticulous attention to detail and effective collaboration. Demonstrated expertise in adhering to safety protocols and ensuring vehicle maintenance while providing outstanding service to clients.
Overview
19
19
years of professional experience
Work History
Courier Driver
DHL (trading as ILD Transport)
Melbourne
01.2012 - Current
- Delivered packages efficiently across designated routes.
- Maintained accurate delivery and pickup records to support operational efficiency.
- Communicated with customers regarding delivery status
- Loaded and unloaded cargo with care to prevent damage.
- Assisted in training new couriers on operational procedures.
- Managed time effectively to meet delivery deadlines consistently.
- Followed safety protocols when loading, unloading, driving, and delivering items.
- Ensured all packages were properly labeled and sealed.
- Coordinated parcel delivery using strong time management skills.
- Delivered items to residential addresses within specified time frames.
- Assisted in the sorting and organizing of packages for efficient delivery routes.
- Checked and secured package loads before deliveries.
- Provided customer service by answering delivery status inquiries, enhancing customer satisfaction.
- Communicated with customers to coordinate delivery times.
- Communicated with dispatchers, management and colleagues to form lasting partnerships.
- Operated pallet jacks to move large parcels across warehouses and facilities.
- Answered shipment and delivery questions concerning estimated times of arrival.
- Inspected shipments for damages or discrepancies; recorded any issues found.
- Performed regular maintenance checks on vehicles including oil changes and tire rotations.
- Quickly responded to customer inquiries to improve business relationships.
- Assessed size, weight, and special handling requirements of each package.
- Verified accuracy of shipping documents such as manifests, bills of lading, invoices.
Courier Driver
RPM Parcel Management
Melbourne
01.2007 - 01.2011
- Delivered packages with a focus on exceptional customer service during interactions.
- Delivered packages efficiently across designated routes.
- Managed time effectively to meet delivery deadlines consistently.
- Maintained accurate records of deliveries and pickups.
- Informed customers of delivery status and schedules to enhance satisfaction.
- Communicated with customers to coordinate delivery times.
- Responded to customer inquiries promptly, fostering positive relationships.
- Communicated with dispatch to confirm delivery schedules and address delays.
- Loaded and unloaded cargo from trucks, vans, and containers.
Skills
- Delivery and pickup
- Route planning
- Load management
- Tracking systems
- Package inspection
- Vehicle maintenance
- Time management
- Attention to detail
- Team collaboration
- Reliability
- Relationship management
Timeline
Courier Driver
DHL (trading as ILD Transport)
01.2012 - Current
Courier Driver
RPM Parcel Management
01.2007 - 01.2011