Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
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Louis Kawesch

Sydney

Summary

Dynamic Hall Staff Member at Yokota, recognized for enhancing guest satisfaction through exceptional service and strong teamwork. Leveraged food safety awareness and leadership qualities to train new staff, ensuring compliance with high standards. Delivered memorable experiences at events while maintaining a clean and organized environment, contributing to overall operational excellence.

Energetic and reliable individual with knack for effective communication and teamwork. Possesses strong understanding of customer service principles and conflict resolution skills. Committed to fostering welcoming and safe environment for all residents and visitors.

Overview

1
1
year of professional experience

Work History

Hall Staff Member

Yokota
03.2024 - 02.2025
  • Provided exceptional support during weddings receptions, corporate meetings, banquets, fundraisers while delivering memorable experiences for guests.
  • Collaborated with kitchen staff to ensure timely delivery of food and beverages.
  • Adhered to safety regulations and guidelines, ensuring a secure environment for guests and coworkers alike.
  • Maintained clean and organized dining areas, contributing to a pleasant atmosphere for guests.
  • Supported the maintenance of accurate records on event details such as headcount, special requests, and dietary restrictions.
  • Upheld high standards of personal appearance and conduct in adherence to company policy, presenting a professional image at all times on duty.
  • Handled guest inquiries with professionalism, resolving concerns promptly and courteously.
  • Assisted in training new hall staff members, improving overall team performance.
  • Promoted a positive work environment through effective communication and teamwork among hall staff members.
  • Enhanced customer satisfaction by providing attentive and friendly service during events.
  • Collaborated with residential team to maximize effective and efficient operations.
  • Provided crisis management and intervention during emergency situations.
  • Developed, implemented and monitored residential policies and procedures.

Education

Bachelor of Science - Computer Science

University of Sydney
Sydney, NSW
01-2028

Skills

  • Strong teamwork
  • Leadership qualities
  • Cleaning procedures
  • Food safety awareness
  • Guest relations

Accomplishments

  • Achieved higher customer review on website through effectively improving working environment with strong communication and dedication..

Languages

English
Native or Bilingual
Japanese
Native or Bilingual

Interests

  • I enjoy cooking for friends and family gatherings
  • Learning new cooking techniques and expanding my culinary skills
  • Blogging/Vlogging
  • Baseball
  • Coding and Programming
  • Acting and Theater

Timeline

Hall Staff Member

Yokota
03.2024 - 02.2025

Bachelor of Science - Computer Science

University of Sydney
Louis Kawesch