Louise McNair
Shepparton,VIC
Summary
A Highly successful and dedicated administration support officer with extensive experience in varied facets of local government, including project support, administration officer, and executive assistant roles. With over 10 years, have excelled in the local government sector and now aim to further expand expertise and knowledge within this sector. With a strong background in corporate and commercial environments across diverse industries, bringing exceptional support and value to any team. Have gained important strengths and leadership skills while acting as Team Leader in two keys roles in local government. Now eager and excited for new opportunity and challengers and would truly relish the opportunity to discuss and showcase my vast talents further. Thank you for your time.
Overview
9
9
years of professional experience
Work History
Strategic Waste Management – Administration Officer
Greater Shepparton City Council
04.2016 - Current
- Providing support and advise to councils Customer Service team
- Monitoring day to day operations and delivery of kerbside collections
- Collating key data and reporting and reporting to Management and Local government regulatory areas.
- Identifying opportunity for process improvements and changes to achieve and best practices.
- Mentoring and supporting management, fellow staff, other departments and external stakeholders.
- Respond to resident's requests and work alongside management to deliver successful outcomes.
- Raising purchase orders and progress contract payments
- Reconciliation of purchase orders to budget
- Adhering to set budget and reporting to management
Projects Support & Reporting Officer
Greater Shepparton City Council
03.2015 - 04.2016
- Support Project Manager to deliver project with efficiencies and within budget.
- Facilitate Project Boards within organizing and co-ordinating various dairies, booking meeting spaces, agendas and scribing minutes.
- Raising Purchase orders and progress payment schedules
- Reconciliation of budgets
- Liaison with internal and external stakeholders from varied backgrounds.
Education
Certificate IV in Business Administration - Business Administration And Management
GO TAFE
Shepparton, VIC01.2013
Certificate V in Business Practices - Secretarial Studies And Office Administration
Scott Business College
Melbourne, VIC01.1983
Contract Managment Course - Purchasing, Procurement, And Contracts Management
Russell Kennedy & Associate Lawyer
01.2016
Conflict And Dispute Resolutions - Dispute Resolution
In House Training
GSCC01.2023
Website Design And Development - Web Development
Shepparton Business Centre
Shepparton, VIC01.2011
Skills
- Excellent relationship development internal and external stakeholders
- Contract management and meeting facilitation
- Exceptional project support skills
- Advanced customer service skills
- Highly developed problem-solving methodology and dispute management to resolution
- Exceptional support assistance to team management and officers
- Mentorship and support to departments and external contractors
- Extensive community consultation
- Ability to Pivot between roles
- Innovative and creative thinker
- Deadline and time critical focused
- Proficient in all Microsoft officer 360, Content manager, Pathways and other workplace systems
- Database management and administration
- Account reconciliation and adherence to budgets
- Meeting Support and facilitation
- Workflow Planning and file management
- Contract negotiations and customer relations
- Reporting skills
- Regulatory Compliance
- Accounting understanding
- Reporting proficiency
- Document Preparation
Previousemploymenthistory
Available upon request
Workhistorypriorto2011
Available on request
Furtherqualifications
- Working with Children’s Check
- Police check
- Current Full Driver’s License – Australia
- Equestrian Australia Judge
- National Institute of Sport Instructor - Equestrian
Hobbies and Interests
- Equestrian – Dressage/show jumping/carriage driving and HRCAV
- Cooking dishes from different cultures and for my family
- Travelling: I have explored UK, Germany, France, Switzerland, United States and Singapore.
Volunteer Experience
- Clean Up Australia Day – Greater Shepparton City Council (2017)
- Meals on Wheel – Greater Shepparton City Council (2014 – Current)
- Goulburn Valley Showjumping Club – Official (2010 – Current)
- Shepparton Pony Club – Mentor/Instructor (2009 – 2015)
Timeline
Strategic Waste Management – Administration Officer
Greater Shepparton City Council
04.2016 - Current
Projects Support & Reporting Officer
Greater Shepparton City Council
03.2015 - 04.2016
Certificate IV in Business Administration - Business Administration And Management
GO TAFE
Certificate V in Business Practices - Secretarial Studies And Office Administration
Scott Business College
Contract Managment Course - Purchasing, Procurement, And Contracts Management
Russell Kennedy & Associate Lawyer
Conflict And Dispute Resolutions - Dispute Resolution
In House Training
Website Design And Development - Web Development
Shepparton Business Centre
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