Lovely Jean Llurag Rosette
3 Clover Close, Murrumbateman
Summary
Dynamic, results-oriented and reliable professional with proven expertise in administrative support and exceptional communication skills honed at The Philippine National Police (PNP). Demonstrated ability to manage detailed tasks, enhance customer service, and lead teams to achieve significant improvements in efficiency and satisfaction. Skilled in multitasking and adapting to new challenges with a strong work ethic.
Overview
6
6
years of professional experience
Work History
Housekeeping Team Leader
Abode Murrumbateman (Iconic Hotels by Geocon)
09.2023 - Current
- Managed linen inventory effectively by tracking usage trends and collaborating with laundry staff to maintain optimal stock levels at all times.
- Enhanced guest satisfaction by ensuring timely and thorough housekeeping services in all rooms and common areas.
- Trained new team members in proper cleaning techniques and safety protocols, ensuring consistent service quality across the board.
- Reduced guest complaints with proactive communication and addressing issues promptly.
Patrolwoman
The Philippine National Police (PNP)
09.2019 - 08.2021
- Handled administrative duties such as filing, record-keeping, and report processing.
- Managed sensitive documents and ensured accuracy in all paperwork.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Excellent communication skills, both verbal and written.
Education
Bachelor of Science - Criminology
Samar College
Catbalogan City, Samar Philippines03-2015
Bachelor of Science - Information Technology
Samar College
Catbalogan City, Samar Philippines01-2010
Skills
- Strong attention to detail and data management
- Excellent communication and customer service
- Administrative support and report preparation
- Time management and multitasking
- Honest and hardworking
languange
English and Filipino
Timeline
Housekeeping Team Leader
Abode Murrumbateman (Iconic Hotels by Geocon)
09.2023 - Current
Patrolwoman
The Philippine National Police (PNP)
09.2019 - 08.2021
Bachelor of Science - Criminology
Samar College
Bachelor of Science - Information Technology
Samar College
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