LOVEPREET KAUR
Pendlehill,NSW
Overview
3
3
years of professional experience
Work History
ALL ROUNDER
CAFEBOTANICA.AU
RHODES , NSW
01.2024 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Planned and completed group projects, working smoothly with others.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Planned menus, ordered supplies and managed kitchen staff.
- Checked quality of raw materials before use.
- Stored foods correctly using correct storage containers and labeling systems.
RSA MARSHAL
CAFE BOTANICA
SYDNEY NSW, NSW
11.2023 - Current
Customer Service Representative
SMART MOBILE ZONE
RANDWICK & NORTHBRIDGE, NSW
January - 12.2023
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Collected deposits or payments and arranged for billing.
- Planned and completed group projects, working smoothly with others.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
Machine Operator & PICK PACKER
THE KITCHEN- BEAK & JOHNSTON
ARNDELL PARK , NSW
05.2023 - 11.2023
- Carry out regular safety checks on machinery prior to operation.
- Prepared machine for production processes by equipping with required tools and parts.
- Observe machine operations to detect any problems or defects in the finished product.
- Comply with company policies regarding quality control procedures.
HR Executive
QOBOTIC TECHNOLOGIES
CHANDIGARH, INDIA, PUNJAB
01.2021 - 07.2022
- Worked with cross-functional teams to achieve goals.
- Recognized by management for providing exceptional customer service.
- Delivered products to customer locations on time.
- Recruited and trained new employees to manage overall talent acquisition.
- Hired employees and processed hiring-related paperwork.
Education
FOOD SAFETY SUPERVISOR - FOOD SAFETY AND FOOD HANDLING
AUSTRALIAN INSITUTE OF ACCREDITATION
Sydney, NSW02-2024
BARISTA COURSE - Hospitality
CBD COLLEGE
10 QUAY ST, HAYMARKET NSW01-2024
Master of Information System Management - Management Information Systems
KING'S OWN INSTITUTE
17 O'CONNELL ST10-2023
Skills
- Customer Service
- Incoming Call Management
- Staff Motivation
- Team Management
- Client Relationship Building
- Customer Needs Assessment
- Sales Presentations
- Product and Service Knowledge
- Multitasking
- Organizational Skills
- Customer Service Excellence
- Problem Resolution
- Order Fulfillment
- Time Management
- Sales Planning
Languages
English
Full Professional
Hindi
Professional
Punjabi
Professional
Urdu
Professional
Timeline
ALL ROUNDER
CAFEBOTANICA.AU
01.2024 - Current
RSA MARSHAL
CAFE BOTANICA
11.2023 - Current
Machine Operator & PICK PACKER
THE KITCHEN- BEAK & JOHNSTON
05.2023 - 11.2023
HR Executive
QOBOTIC TECHNOLOGIES
01.2021 - 07.2022
Customer Service Representative
SMART MOBILE ZONE
January - 12.2023
FOOD SAFETY SUPERVISOR - FOOD SAFETY AND FOOD HANDLING
AUSTRALIAN INSITUTE OF ACCREDITATION
BARISTA COURSE - Hospitality
CBD COLLEGE
Master of Information System Management - Management Information Systems
KING'S OWN INSTITUTE