Overview
Work History
Education
Skills
Languages
Timeline
Generic

LOVEPREET KAUR

Pendlehill,NSW

Overview

3
3
years of professional experience

Work History

ALL ROUNDER

CAFEBOTANICA.AU
RHODES , NSW
01.2024 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Planned and completed group projects, working smoothly with others.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Planned menus, ordered supplies and managed kitchen staff.
  • Checked quality of raw materials before use.
  • Stored foods correctly using correct storage containers and labeling systems.

RSA MARSHAL

CAFE BOTANICA
SYDNEY NSW, NSW
11.2023 - Current

Customer Service Representative

SMART MOBILE ZONE
RANDWICK & NORTHBRIDGE, NSW
January - 12.2023
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Collected deposits or payments and arranged for billing.
  • Planned and completed group projects, working smoothly with others.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Escalated customer concerns, issues and requirements to supervisors for immediate rectification.

Machine Operator & PICK PACKER

THE KITCHEN- BEAK & JOHNSTON
ARNDELL PARK , NSW
05.2023 - 11.2023
  • Carry out regular safety checks on machinery prior to operation.
  • Prepared machine for production processes by equipping with required tools and parts.
  • Observe machine operations to detect any problems or defects in the finished product.
  • Comply with company policies regarding quality control procedures.

HR Executive

QOBOTIC TECHNOLOGIES
CHANDIGARH, INDIA, PUNJAB
01.2021 - 07.2022
  • Worked with cross-functional teams to achieve goals.
  • Recognized by management for providing exceptional customer service.
  • Delivered products to customer locations on time.
  • Recruited and trained new employees to manage overall talent acquisition.
  • Hired employees and processed hiring-related paperwork.

Education

FOOD SAFETY SUPERVISOR - FOOD SAFETY AND FOOD HANDLING

AUSTRALIAN INSITUTE OF ACCREDITATION
Sydney, NSW
02-2024

BARISTA COURSE - Hospitality

CBD COLLEGE
10 QUAY ST, HAYMARKET NSW
01-2024

Master of Information System Management - Management Information Systems

KING'S OWN INSTITUTE
17 O'CONNELL ST
10-2023

Skills

  • Customer Service
  • Incoming Call Management
  • Staff Motivation
  • Team Management
  • Client Relationship Building
  • Customer Needs Assessment
  • Sales Presentations
  • Product and Service Knowledge
  • Multitasking
  • Organizational Skills
  • Customer Service Excellence
  • Problem Resolution
  • Order Fulfillment
  • Time Management
  • Sales Planning

Languages

English
Full Professional
Hindi
Professional
Punjabi
Professional
Urdu
Professional

Timeline

ALL ROUNDER

CAFEBOTANICA.AU
01.2024 - Current

RSA MARSHAL

CAFE BOTANICA
11.2023 - Current

Machine Operator & PICK PACKER

THE KITCHEN- BEAK & JOHNSTON
05.2023 - 11.2023

HR Executive

QOBOTIC TECHNOLOGIES
01.2021 - 07.2022

Customer Service Representative

SMART MOBILE ZONE
January - 12.2023

FOOD SAFETY SUPERVISOR - FOOD SAFETY AND FOOD HANDLING

AUSTRALIAN INSITUTE OF ACCREDITATION

BARISTA COURSE - Hospitality

CBD COLLEGE

Master of Information System Management - Management Information Systems

KING'S OWN INSTITUTE

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