Luca Capozzoli
Airport West,VIC
Summary
Reliable team member with background in fast-paced environments including retail and hospitality. Possess strong communication skills, demonstrating ability to work collaboratively with diverse teams. Consistently contributed to customer satisfaction and business operations efficiency in previous roles. Known for problem-solving capabilities and adaptability across various tasks.
Overview
3
3
years of professional experience
Work History
Team Member
Universal Store
Maribyrnong, Victoria
11.2023 - 01.2024
- Operated cash registers to process payments from customers.
- Greeted customers upon entering the store with friendly demeanor.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Rotated through series of different stations based on team needs.
Grocery Team Member
Coles
Airport West, Victoria
06.2021 - 10.2022
- Stocked shelves with newly arrived products.
- Provided customer service by answering questions about product location, price and availability.
- Provided exceptional customer service to all customers.
- Managed inventory and supplies to ensure materials were available when needed.
Education
Bachelor of Arts/Bachelor of Business - Criminology, Data Analytics & Analysis
Swinburne University of Technology
John Street, Hawthorn, Victoria, Australia 312212-2028
Skills
- Customer service
- Analytical skills
- Decision-making
- Team collaboration
- Inventory management
- Verbal and written communication
- Data analysis
- Adaptability
Timeline
Team Member
Universal Store
11.2023 - 01.2024
Grocery Team Member
Coles
06.2021 - 10.2022
Bachelor of Arts/Bachelor of Business - Criminology, Data Analytics & Analysis
Swinburne University of Technology
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