- Sports: Basketball, Golf and Football
- Gym Workouts
- Swimming
- Hiking
- Camping
- Avid Reader
- Artificial Intelligence (AI) and Machine Learning
- Robotics
Luca Den Boon
Melbourne
Summary
Dedicated professional with proven experience in customer service and store maintenance, notably at Woolworths Group. Excelled in enhancing customer satisfaction and maintaining high cleanliness standards. Demonstrates strong communication skills and a goal-oriented mindset, adept in cash handling and POS systems. Known for reliability and fostering team cooperation, significantly contributing to workplace efficiency and safety.
Overview
3
3
years of professional experience
Work History
Store Team Member
Woolworths Group
03.2022 - Current
- Delivered prompt checkout service by operating cash register and processing transactions.
- Maintained cleanliness and safety standards, ensuring pleasant shopping atmosphere.
- Increased store organization with regular restocking and tidying of merchandise.
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
Restaurant Waiter
Sazio
12.2021 - 06.2022
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Answered customers' questions, recommended items, and recorded order information.
Education
Bachelor of Science - Engineering Physics
Monash University
Clayton, VIC06-2006
Skills
- Cleanliness and hygiene
- Workplace safety
- Store maintenance
- Reliability and punctuality
- Goal-oriented mindset
- Cash handling accuracy
- POS system operation
- Customer service
- Friendly and helpful
- Team cooperation
- Attention to detail
- Strong communication and interpersonal skills
Accomplishments
- Completed a nine-day trek along the Kokoda Trail.
Interests
Timeline
Store Team Member
Woolworths Group
03.2022 - Current
Restaurant Waiter
Sazio
12.2021 - 06.2022
Bachelor of Science - Engineering Physics
Monash University
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