Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Luca Smith

Melbourne,VIC

Summary

I am an enthusiastic team player skilled in customer relationship management and effective communication. I am results driven and customer focused, with a strong background in retail sales. I have a strong passion for delivering excellent service and building positive relationships. I am experienced in engaging with diverse customers, and providing support in fast paced environments. I pride myself on my communication skills, attention to detail and collaborating effectively within team environments.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate

Industrie Clothing
Doncaster, VIC
10.2022 - 01.2025
  • Developed strong relationships with repeat clients, ensuring a positive shopping experience, and increasing customer loyalty.
  • Led the team in the manager's absence, overseeing daily operations, and ensuring that daily operations progressed smoothly.
  • Delivered hands-on training for new hires, covering company procedures, product knowledge, safety protocols, and customer service expectations.

Dance Teacher

Bev Palmer Performing Arts
South Morang, VIC
02.2022 - 12.2024
  • Assisted school directors with concert and competition preparation, costume management, lesson planning, and private classes.
  • Taught various styles of dance including Ballet, Jazz, Contemporary and Tap.
  • Managed private coaching and competition entries for the elite students, and their parents.

Retail Sales Associate

David Jones
Melbourne, VIC
11.2021 - 12.2022
  • Assisted customers with product selections and inquiries in a fast-paced retail environment.
  • Maintained accurate inventory levels through regular stock checks and replenishment.
  • Operated point-of-sale systems for efficient transaction processing and customer service.

Education

VCE Completion -

Virtual School Victoria
Melbourne, VIC
10-2023

Victorian Honour Roll - VCE/VET Dance -

Bev Palmer Performing Arts
Melbourne, VIC

Skills

  • Customer service
  • Teamwork and collaboration
  • Inventory management
  • Point-of-sale operation
  • Customer relationship management
  • Product promotion
  • Time management
  • Conflict resolution

Accomplishments

  • 2022 VCE Honour Roll Recipient for VET Dance Cert III

References

Industrie Clothing

Johnny Sofrinidis - Regional Manager

0420 208 347

Bev Palmer Performing Arts

Karen Edwards - School Director

0411 591 927

kaz.edwards@me.com

David Jones

Licia Portesi - Store Manager

0448 132 827

Timeline

Retail Sales Associate

Industrie Clothing
10.2022 - 01.2025

Dance Teacher

Bev Palmer Performing Arts
02.2022 - 12.2024

Retail Sales Associate

David Jones
11.2021 - 12.2022

VCE Completion -

Virtual School Victoria

Victorian Honour Roll - VCE/VET Dance -

Bev Palmer Performing Arts

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Luca Smith