Luca Souza
Largs North,Australia
Summary
Motivated ICT student with a solid background in programming and database management, actively pursuing an internship. Equipped with over two years of academic training in advanced programming, demonstrating strong problem-solving skills and attention to detail. Eager to contribute to impactful projects while gaining hands-on experience within a dynamic team environment.
Overview
7
7
years of professional experience
Work History
Bartender
Largs Pier Hotel
Largs North, Australia
11.2023 - Current
- Processed payments accurately and efficiently with POS systems (Bepoz and Lightspeed).
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Responsible for closing the bar together with the Assistant Manager on Friday, Saturday, and Sunday.
- Maintained inventory of liquor, beer, wine, and other beverage items
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Assisted in setting up the bar for service shift
Bartender
Le Pas Sage
Adelaide, Australia
03.2023 - 10.2023
- Directly support owners with operational tasks and restaurant setup
- Craft new cocktail recipes and deliver high-quality beverages, including coffee
- Maintain bar inventory and manage kitchen duties like dish washing, cutlery organization and glass polishing
- Prioritize exemplary customer service and ensure secure venue closure
Customer Service Representative
TSA Group (Telstra)
Adelaide, Australia
05.2021 - 05.2023
- Discussed promotions, products, and anything pertaining to better and more satisfactory service for the customer
- Provided customers with quality assistance through phone calls and emails
- Attended workshops and conferences centered around increasing customer service skills
- Built a strong working knowledge of the company procedures and protocols
Bartender
Bibliotheca Bar and Book Exchange
Adelaide, Australia
10.2021 - 08.2022
- Provided guests with drink suggestions and knowledge about drink recipes
- Waited on tables, taking drink and food orders
- Monitored bar inventory and made notes for needed supplies when necessary
- Utilized excellent public speaking skills
Sales Representative/Team Leader
Unify Marketing
Adelaide, Australia
08.2019 - 04.2021
- Identified and maximized sales opportunities, and increased customer retention rates
- Consistently surpassed sales targets by implementing effective sales strategies and equipping my team with powerful sales techniques
- Successfully managed a sales team to meet and achieve sales goals
Cook
Shahin Enterprises PTY LTD (Guzman Y Gomez)
Adelaide, Australia
11.2017 - 04.2019
- Safely stored food items, and kept inventories
- Handled food with cleanliness and care
- Assisted with food preparations prior to service
- Made sure food at my station was ready before needed
- Aimed to keep food waste to a minimum by using proper food storage and recycling techniques
Education
Bachelor of Information and Communications Technology - Information Technology
Stanley College
Adelaide11.2024
Diploma in Advanced Programming -
TAFE SA
Adelaide07.2024
Certificate IV - Information Technology (Programming)
TAFE SA
Adelaide07.2023
S.A.C.E -
TheBarton Senior College
Adelaide12.2018
Skills
Technical
- Proficient in programming languages: Python, Java, C#
- Database management and design: SQL, relational databases, and normalization
- Understanding of software development methodologies: Agile
- Knowledge of front-end technologies: HTML, CSS, React (if applicable
- Experience with version control systems: Git/GitHub
- Familiarity with API integration and RESTful services
- Basic knowledge of cloud platforms: AWS and Azure
Analytical
- Strong logical and critical thinking abilities
- Experience in analyzing data for insights and optimization
- Debugging and troubleshooting code to resolve technical issues
Soft Skills
- Effective communication for team collaboration and client interactions
- Adaptable and learner mindset in every situation
- Time management and organizational skills to meet deadlines
Languages
Native speaker, Native speaker, Highly proficient
References
- Viren Ferrao, Team Leader at TSA Group, viren.ferrao@tsagroup.com.au, 0452 468 761
- Ra Kareko, Venue Manager at Bibliotheca Bar and Book Exchange, r.kareko@mail.com, 0466 476 643
- Jayden Harrison, Manager at Unify Marketing SA, jaydenharrison4700@gmail.com, 0402 688 060
- Esteban Rodriguez, Cook Manager at Guzman Y Gomez, estebanro2360@gmail.com, 0469 866 585
- Charlotte Baruc, Owner at Le Pas Sage PTY LTD, hello@lepassage.com.au, 0457 208 662
- Rowan Smith, Venue Manager at Largs Pier Hotel, rowan@deangroup.com.au, 0417 667 059
Personal Information
Date of Birth: 08/09/98
Languages
English
Native/ Bilingual
Portuguese
Native/ Bilingual
Spanish
Professional
Timeline
Bartender
Largs Pier Hotel
11.2023 - Current
Bartender
Le Pas Sage
03.2023 - 10.2023
Bartender
Bibliotheca Bar and Book Exchange
10.2021 - 08.2022
Customer Service Representative
TSA Group (Telstra)
05.2021 - 05.2023
Sales Representative/Team Leader
Unify Marketing
08.2019 - 04.2021
Cook
Shahin Enterprises PTY LTD (Guzman Y Gomez)
11.2017 - 04.2019
Bachelor of Information and Communications Technology - Information Technology
Stanley College
Diploma in Advanced Programming -
TAFE SA
Certificate IV - Information Technology (Programming)
TAFE SA
S.A.C.E -
TheBarton Senior College
Similar Profiles
Marco ValdezMarco Valdez
Bellman Attendant at Pier Sixty-Six Hotel & MarinaBellman Attendant at Pier Sixty-Six Hotel & Marina
John NealJohn Neal
Front Desk Agent at Crystal Pier HotelFront Desk Agent at Crystal Pier Hotel
Ntiamoah NimakoNtiamoah Nimako
Director of Front Office at Pier Sixty-Six Hotel & MarinaDirector of Front Office at Pier Sixty-Six Hotel & Marina