Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Operations Manager
JET Maintenance Services
07.2021 - Current
Manage the start up of a new brand from the acquisition of another company
Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Developed strong relationships with vendors, resulting in better pricing and improved service quality.
Manage day to day financials
Manage client relationships ensuring we are getting the best result for them
Oversee the day to day operations
Collaborated with cross-functional teams to develop innovative solutions for complex business challenges.
Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
Optimized supply chain operations through strategic vendor partnerships and efficient logistics planning.
Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
Facilitated smooth collaboration between departments through clear communication channels.
Developed robust contingency plans to ensure business continuity during unforeseen disruptions.
Supervised operations staff and kept employees compliant with company policies and procedures.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Developed and maintained relationships with external vendors and suppliers.
Analyzed and reported on key performance metrics to senior management.
Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
Devised processes to boost long-term business success and increase profit levels.
Managed purchasing, sales, marketing and customer account operations efficiently.
Operations Manager
Eveready Group Of Companies
11.2019 - 07.2021
Improved operational efficiency by streamlining processes and implementing cost-saving measures.
Reduced turnaround time for project completion through effective resource allocation and team management.
Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Developed strong relationships with vendors, resulting in better pricing and improved service quality.
Collaborated with cross-functional teams to develop innovative solutions for complex business challenges.
Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
Optimized supply chain operations through strategic vendor partnerships and efficient logistics planning.
Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Developed and maintained relationships with external vendors and suppliers.
Interacted well with customers to build connections and nurture relationships.
Managed purchasing, sales, marketing and customer account operations efficiently.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Rebuild Project Manager
Eveready Group Of Companies
01.2019 - 11.2019
Manage the design and Rebuild of a fleet of Reichdrill 750-D Blast hole drills
Manage commercials of the rebuild reporting to the Managing Director
Manage a crew of Auto Electricians and Diesel Fitters
Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
Established effective communication among team members for enhanced collaboration and successful project completion.
Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Achieved project deadlines by coordinating with contractors to manage performance.
Met project deadlines without sacrificing build quality or workplace safety.
Field Service Auto Electrician
Eveready Group Of Companies
06.2018 - 01.2019
Enhanced vehicle performance by diagnosing and repairing complex electrical issues in various makes and models.
Increased customer satisfaction by providing timely and accurate troubleshooting for auto electrical problems.
Reduced repair time with efficient diagnostic testing and identification of electrical malfunctions.
Improved vehicle safety by performing thorough inspections and addressing all electrical concerns.
Completed wiring installations for custom lighting systems, enhancing vehicle aesthetics and functionality.
Read and interpreted technical documentation such as drawings and diagrams.
Manage all breakdowns of all clients, working on Blasthole Drill Rigs, Excavators, Highway trucks, Haul Trucks, Graders and Dozers with below OEM Brands
-CAT
-Hitachi
-Liebherr
-Kenworth
-Reichdrill
-Atlas Copco
-Sandvik
Auto Electrician
DAC Mining
04.2017 - 06.2018
Increased customer satisfaction by providing timely and accurate troubleshooting for auto electrical problems.
Reduced repair time with efficient diagnostic testing and identification of electrical malfunctions.
Collaborated with colleagues to resolve challenging auto electrician cases, maximizing team efficiency and effectiveness.
Manage Auto Electrical breakdown repairs
Carry out Air Conditioning Repairs
• All Scheduled repairs/maintenance to all
-Liebherr T282c Haul Truck
-Unit Rig 4400 Haul Truck
-Haulmax 3900 Water Carts
-CAT D11T Dozer
-CAT D10T Dozer
-CAT D10R Dozer
-CAT 14,16,24M Graders
-CAT 777 Haul Truck and Water Cart
-CAT 854K Wheel Dozer
-CAT 986H Wheel Loader
-CAT 6060 Excavator
-Liebher 9800 Excavator
Education
High School Diploma -
Mirani State High School
Mirani, QLD
2014
Skills
Process Improvement
Data Analysis
Performance reporting
Incidents management
Customer Retention
Workflow Optimization
Business Planning
Customer Service
Business Development
Maintenance Planning
Financial Management
Strategic Planning
Certification
Cert III Automotive Technology
Cert III Heavy Commercial Vehicle Mechanic
Timeline
Operations Manager
JET Maintenance Services
07.2021 - Current
Operations Manager
Eveready Group Of Companies
11.2019 - 07.2021
Rebuild Project Manager
Eveready Group Of Companies
01.2019 - 11.2019
Field Service Auto Electrician
Eveready Group Of Companies
06.2018 - 01.2019
Auto Electrician
DAC Mining
04.2017 - 06.2018
High School Diploma -
Mirani State High School
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