LUCIA COLOSIMO
Carlton North,VIC
Summary
Warm, reliable and creative professional with experience across boutique fashion retail, personal assistance, hospitality management, customer service and early childhood education. A quick learner with strong people skills and a genuine interest in fashion, I build rapport easily and deliver consistent, high-quality service. I am always looking to grow and learn/ expand my career in combining customer-focused strengths with a drive to learn and contribute in a fast-paced environment. Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Seeking opportunities to enhance abilities while contributing to company growth.
Overview
10
10
years of professional experience
Work History
Fashion Retail Assistant
Storia Felice
Fitzroy North, VIC
06.2026 - Current
- Provided friendly, attentive customer service in a boutique fashion retail setting.
- Assisted customers in selecting clothing and accessories to enhance the shopping experience.
- Supported customers with product inquiries and styling assistance for improved satisfaction.
- Assisted with product presentation and merchandising to enhance store appeal.
- Processed transactions efficiently using point-of-sale systems to ensure smooth sales flow.
- Maintained organized stock and upheld daily presentation standards in store.
- Casual
Assistant Educator
Shine Early Learning Centre
St Albans
07.2025 - 11.2025
- Planned engaging activities and maintained consistent routines to support learning in a busy team environment.
- Built trusting relationships through clear, compassionate communication with children and families.
- Demonstrated patience, reliability, and initiative while tailoring support to meet individual needs.
- Completed accurate record keeping, incident reporting, and daily family updates to ensure clear communication and accountability.
Retail Worker
Myer
Melbourne CBD, VIC
03.2023 - 02.2024
- Maintained organized displays and inventory levels on the sales floor.
- Assisted customers with product selection and inquiries.
- Operated point-of-sale systems for transactions and returns.
- Greeted customers, identified their needs and provided assistance with product selection.
- Stocked, replenished, and organized inventory to keep store merchandise fresh.
Regular/Casual Babysitter
Private Families & Peas in a Pod
Melbourne, VIC
01.2018 - 01.2024
- Built trusted relationships with children and families through reliability and consistency.
- Supervised children in safe and engaging environments.
- Cared for children, including meal preparation, routines and parent communication.
- Managed daily schedules to ensure consistent routines for children.
- Coordinated playdates and social activities with other children.
- Assisted with homework and tutoring in various areas
- Ensured availability for work tasks, maintaining flexibility in scheduling.
Retail Sales Associate
Better Backs Australia
Footscray, VIC
10.2020 - 01.2023
- Handled customer transactions efficiently and accurately.
- Collaborated with team members to exceed sales goals and enhance customer experience.
- Assisted customers with product selection and provided exceptional service.
- Monitored sales floor to assist customers promptly and ensure merchandise availability.
- Provided product information and addressed customer inquiries to facilitate informed purchasing decisions.
Personal Assistant to the Owner
Healey & Cidoni Psychologists
Melbourne, VIC
02.2021 - 10.2021
- Coordinated communication between clients and psychologists for efficient service delivery.
- Maintained confidential client records using secure electronic filing systems.
- Assisted in preparation of reports and documentation for client assessments.
- Protected sensitive documents by exercising caution and maintaining confidentiality.
Crew Manager
McDonald's
Southbank
02.2017 - 02.2019
- Led and coached front-line team members to deliver fast, friendly service and meet operational targets.
- Managed shifts, opening and closing procedures, and trained staff to ensure operational readiness.
- Resolved customer enquiries and implemented feedback to enhance team performance.
- Maintained staffing levels by recruiting, hiring, and training new team members to support service efficiency.
- Supervised crew members to ensure efficient service and food preparation.
- Managed inventory levels and coordinated supply orders for timely restocking.
Waitress / Barista
Tickled Pink Cafe
01.2017 - 01.2018
- Prepared and delivered customer orders to enhance customer satisfaction and experience.
- Maintained clean, polished dining environment to ensure positive guest impressions and comfort.
- Provided excellent customer service in a fast-paced café environment.
- Managed multiple tables during peak hours to optimize service flow and guest satisfaction.
- Served food and beverages with attention to detail and presentation.
- Handled cash transactions and processed payments accurately.
Education
High School Graduate -
Star of the Sea Girls' College
Brighton01-2020
Some College (No Degree) - Fashion Studies UPCOMING
NationalFashionCollege
Abbotsford, VIC09-2026
Certificate III - Early Childhood Education & Care
Victoria University
St AlbansSkills
- Customer service
- Fashion retail
- Merchandising
- Visual presentation
- Communication
- Teamwork
- Time management
- Problem-solving
- Reliability and punctuality
- Flexibility and adaptability
- Effective communication
- Child development knowledge
- Fashion awareness
- Upselling strategies
- Leadership qualities
- Telephone etiquette
- Staff support
EDUCATION & TRAINING
- First Aid & CPR HLTAID012
- Child Protection Early Years Foundation
- Mandatory Reporting
- ASCIA Anaphylaxis e-training
- Safe Food Handling
- Information Sharing for Education Workforces
- I'm Alert Food Safety
- SunSmart
- OHS online course
- Starting in October I will be entering nationalfashioncollege
References
- Kelly Sneddon, family friend & successful entrepreneur 0425706763
- Tamika Rogers Victoria University lecturer 0422909227
- Felice Wainer Manager and Boutique Store Owner (Storia Felice) 0434252016
- Maria Zios, Nannied for family & Supervisor at Myer 0418327522
- Dean Jacobs, Managing director of Betterbacks Australia 0431088861
- Mai Han Hoang Managing director Shine Early learing centre 0410268997
Timeline
Fashion Retail Assistant
Storia Felice
06.2026 - Current
Assistant Educator
Shine Early Learning Centre
07.2025 - 11.2025
Retail Worker
Myer
03.2023 - 02.2024
Personal Assistant to the Owner
Healey & Cidoni Psychologists
02.2021 - 10.2021
Retail Sales Associate
Better Backs Australia
10.2020 - 01.2023
Regular/Casual Babysitter
Private Families & Peas in a Pod
01.2018 - 01.2024
Crew Manager
McDonald's
02.2017 - 02.2019
Waitress / Barista
Tickled Pink Cafe
01.2017 - 01.2018
High School Graduate -
Star of the Sea Girls' College
Some College (No Degree) - Fashion Studies UPCOMING
NationalFashionCollege
Certificate III - Early Childhood Education & Care
Victoria University