Lucia Spaninks

• Competently completed duties such as working at the register, cash handling, stocktake and fridge packing.
• Assisted customers when responding to their needs or queries.
• Learned all required tasks quickly and efficiently in order to complete jobs accurately.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Worked scheduled shifts and remained available to work extra shifts as required by Coles.

• Served food and beverages as required by the customer.
• Worked with POS system to place orders and complete transactions.
• Worked with team members during busy shifts to maintain work flow and order accuracy.
• Engaged in hygienic food preparation and store cleaning duties.
• Performed opening and closing duties including maintaining a cleanly dining area for customers.

• Ensuring all pastry products are prepared and baked according to the specific store requirements.
• Following and adhering to recipe specifications.
• Compliance with legal requirements of food hygiene regulations and product quality.
• Large quantity food production.
• Handling and fulfilling of requisition orders;; ;from other Black Star Pastry locations.
• Training new team members.
• Ordering and placing stock.

• Consistent preparation and production of high end restaurant quality food.
• Positive communication with other employees.
• General cleaning duties within a food preparation area;.
• Follow safe work practices and being compliant to relevant laws and regulations;.
• Showing willingness to take initiative;.
• Be punctual, organised and trustworthy.
• Working willingly as part of a team to ensure services are of a high standard.

• Handled high-pressure service situations with composure during busy shifts.
• Strong multitasking abilities, taking orders though multiple delivery apps whilst serving customers.
• Maintained clean environment behind the counter and in the dining area.
• Remained calm while dealing with difficult customers and stressful situations.
• Interacted positively with customers and worked to resolve any challenges.

Inpatient mental health recovery for Bipolar 1 Disorder