Summary
Overview
Work History
Education
Skills
Timeline
References
Generic

Lucie Andreevova

Varsity Lakes,QLD

Summary

Customer-focused professional with 25+ years of experience in fast -paced aviation industry to one-on-one care in disability support, skilled at building trust quickly and guiding people through decisions with clarity and empathy. Strong communicator and organized self-starter, comfortable working independently, managing follow-ups, and holding high accountability. Trained and certified in remote sales fundamentals and motivated to drive value-based outcomes while maintaining a warm, confident presence in conversations.

Overview

20
20
years of professional experience

Work History

Support Worker

Self-employeed
Gold Coast
03.2021 - Current
  • I am currently working in SIL house and I also have two private clients
  • Transporting clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Assisting participants with bathing, grooming, dressing and oral hygiene in their private homes or SIL
  • Transporting clients to and from medical appointments with safety and efficiency.

Private Label Product Seller In Ecommerce

Self- Employed
10.2018 - Current

*Brand Creator and seller on Amazon US plattform, Extending to own online store targeting AU

Customer Service Agent

Aerocare , Airport
12.2013 - 01.2017

In-flight Supervisor

Cityjet
09.2006 - 03.2011
  • Senior flight attendant position managing small team of 2 junior cabin crew
  • Responsible for all aspects of the senior role such as safety, security, efficiency, first aid

Education

Certificate - Remote Sales

SheSells With Brooke
Online Course
05-2026

Certificate III Individual Support - Disability - Certificate III Individual Support - Disability

TAFE Queensland - Bohle
Townsville, QLD
02-2025

Certificate III - Family And Community Services

Certificate III Community Services
Tafe QLD Online
10-2021

Bachelor of Tourism Studies - Business Economics, Tourism

Business Academy
Prague
2005

Skills

  • Active listening
  • Clear communication
  • Excellent typing skills, data entry, adaptable to systems quickly
  • Positive can do attitude & coachable
  • Ability to work under pressure
  • Respectful and caring nature
  • Work independently , follow structure
  • Disciplined, organized and consistent
  • Skilled in objections handling, Framework

Timeline

Support Worker

Self-employeed
03.2021 - Current

Private Label Product Seller In Ecommerce

Self- Employed
10.2018 - Current

Customer Service Agent

Aerocare , Airport
12.2013 - 01.2017

In-flight Supervisor

Cityjet
09.2006 - 03.2011

Bachelor of Tourism Studies - Business Economics, Tourism

Business Academy

Certificate - Remote Sales

SheSells With Brooke

Certificate III Individual Support - Disability - Certificate III Individual Support - Disability

TAFE Queensland - Bohle

Certificate III - Family And Community Services

Certificate III Community Services

References

Home Caring Tweed Heads - SIL houses

Accommodation manager - Haylee Lock +61 492836533

Lucie Andreevova