Summary
Overview
Work History
Education
Skills
References
Timeline
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Lucille Bradfield

Summary

I am seeking a position where I can utilise my skills and perform at high levels to help achieve the company's goals. I am reliable, hard-working, and focused on providing an outstanding level of customer service. I am looking forward to being part of a team in a workplace where I can extend my knowledge and experience.

Overview

3
3
years of professional experience

Work History

Casual/Part Time Supervisor

Red Dot
08.2020 - 01.2024
  • Applied strong leadership skills to maintain team efficiency.
  • Maintained clean and well-organised areas to avoid violations or unnecessary work delays due to hazards.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Achieved results by working with staff to meet established targets.
  • Handled customer complaints, resolved issues, and handled customer refunds.
  • Opening and closing the store. Counting tills for the mornings, afternoon and cash up. Also had responsibilities doing banking.
  • Heavy lifting, stocking the shelves, pricing stock as well as setting discounts. Also helped in stocked take.
  • Organisation required, ability to create space for new items.
  • Working on stock from out the back as well as overhead and draws.
  • Setting up the store for seasons/holidays, (e.g easter or summer), decorating the store for the holiday, (e.g. Christmas or Halloween).
  • Store recovery and filling. Making new displays for new stock.
  • Checking expirations.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.

Casual Team Member

Kmart
03.2022 - 08.2023
  • Kept work areas clean, organised, folded tables, sized clothing, did returns (putting items back) to promote efficiency and team safety.
  • Learned all required tasks quickly to maximise performance.
  • Maintained productive, efficient approach to all tasks.
  • Contributed to team success by completing jobs quickly and accurately.
  • Cash handling at the registers.
  • Pricing stock, also doing mark downs/clearance.
  • Helping customers find items, doing orders over the phone, checking if we have something or if another store might.
  • Putting up stocking, creating space for new items.
  • Helping in stock take.

Work Experience

Tulips Health & Beauty
11.2021 - 12.2021
  • Cutting wax strips
  • Scrubbing where wax had dropped
  • Cleaning wax pots
  • Cleaning up the rooms, getting beds ready before clients come in.
  • Cleaning the floor.
  • Cleaning the bathrooms.

Education

Certificate II - Hospitality

Eastern Hills Senior High School
Mount Helena, WA
10.2023

Certificate III - Screen & Media (Film & Television)

North Metropolitan Tafe
Northbridge, WA
10.2023

Skills

    I am in possession of my RSA as well as having my Cert 2 in Hospitality and Cert 3 in Screen and Media (Film and Television) I have my green P plates with a year remaining I am a good team player and am loyal I have effective communication skills and am good in decision making and problem solving I have a strong work ethic and good time management I am detailed-oriented and have strong customer service skills I have good flexibility and punctuality

References

Phoebe Butcher

Red Dot Manager

0423 426 020


Debbie Ross

Red Dot - Personal Reference

0418 848 695

Timeline

Casual Team Member

Kmart
03.2022 - 08.2023

Work Experience

Tulips Health & Beauty
11.2021 - 12.2021

Casual/Part Time Supervisor

Red Dot
08.2020 - 01.2024

Certificate II - Hospitality

Eastern Hills Senior High School

Certificate III - Screen & Media (Film & Television)

North Metropolitan Tafe

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Lucille Bradfield