Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Lucille Bradfield

Parkerville,Western Australia

Summary

I am seeking a position where I can utilize my skills and perform at high levels to help achieve the company's goals. I am reliable, hard working and focused on providing an outstanding level of customer service. I am looking forward to being part of a team in a workplace where I can extend my knowledge and experience.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Casual/Part Time Supervisor

Red Dot
Mundaring, Western Australia
08.2020 - 01.2024
  • Identified needs of customers promptly and efficiently.
  • Maintained positive working relationship with fellow staff and management.
  • Responded to customer questions regarding products, prices and availability.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Complied with company policies, objectives and communication goals.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction, as well as handling customer refunds.
  • Applied strong leadership skills to maintain team efficiency.
  • Maintained clean and well-organized areas to avoid violations or unnecessary work delays due to hazards.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached/trained to improve weak areas.
  • Achieved results by working with staff to meet established targets.
  • Opening and closing the store. Counting tills for the mornings, afternoon and cash up. Also had responsibilities of doing banking.
  • Heavy lifting, stocking shelves, pricing stock as well as setting discounts.
  • Took phone calls for customers inquires.
  • Helped during stock take.
  • Organization required, ability to create space for new items.
  • Working on stock from out the back as well as overheads and draws.
  • Setting up the store for seasons/holidays, (e.g. Easter or summer), decorating the store for the holidays, (e.g. Christmas or Halloween).
  • Store recovery and filling. Making new displays for stock.
  • Checking expirations to rotate stock.

Casual Team Member

Kmart
Midland, Western Australia
03.2022 - 08.2023
  • Greeted customers and provided excellent customer service..
  • Maintained a clean and organized work area at all times. Folding tables, sizing clothing, put returns away to promote efficiency and team safety.
  • Maintained productive, efficient approach to all tasks.
  • Contributed to team success by completing jobs quickly and accurately.
  • Checked expiry dates on products before placing them on shelves.
  • Pricing stock, also doing mark downs/clearance.
  • Placing orders over the phone, checking if we have something in stock or if another store might.
  • Helping in stock take.
  • Assisted in stocking shelves, setting up displays and organizing merchandise.
  • Answered questions regarding products and services.
  • Operated cash register efficiently to process payments from customers.
  • Performed price checks for customers when required.
  • Assisted colleagues with restocking shelves when needed during busy periods.
  • Verified that all products had accurate prices tags attached.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat.
  • Addressed customer needs, responding to specific requests.

Work Experience

Tulips Health & Beauty
Mundaring, Western Australia
11.2021 - 12.2021
  • Cleaning up the rooms, getting the beds ready before clients come in.
  • Cutting wax strips.
  • Scrubbing where wax has fallen or spilled.
  • Cleaning wax pots.
  • Cleaning the bathrooms.
  • Cleaning the floor.
  • Organizing products on display.

Education

High School Diploma -

Eastern Hills Senior High School
Mount Helena, WA
10-2023

Cert III - Screen & Media (Film & Television)

North Metropolitan Tafe
Northbridge, WA
10-2023

Skills

  • Goal-Oriented
  • Problem Solving
  • Communication skills
  • Detail-oriented
  • Decision making
  • Driving
  • Punctuality
  • Customer service
  • Time management
  • Good and loyal team player
  • Strong work ethic

Certification

  • RSA
  • Cert 3 Screen & Media (Film & Television)
  • Cert 2 Hospitality
  • Cert in Retail
  • Green Manual P's

References

Phoebe Butcher

Red Dot Manger

Mobile - 0423 426 020

Email - butcherphoebe3@gmail.com

Aiden Johnson

Professional Reference

Mobile - 0449 991 598

Email - aidenj1598@live.com.au

Timeline

Casual Team Member

Kmart
03.2022 - 08.2023

Work Experience

Tulips Health & Beauty
11.2021 - 12.2021

Casual/Part Time Supervisor

Red Dot
08.2020 - 01.2024

High School Diploma -

Eastern Hills Senior High School

Cert III - Screen & Media (Film & Television)

North Metropolitan Tafe

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Lucille Bradfield