Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lucy Abdi

Merrylands,NSW

Summary

Motivated student pursuing a Bachelor of Arts in Primary Education with a solid background in customer service, teamwork, and thriving in fast-paced environments. Known for reliable, detail-oriented work, strong communication, and effective problem-solving. Demonstrates a proactive, can-do attitude with a commitment to continuous personal and professional growth, ready to support both teams and frontline operations with flexibility and professionalism.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Store Team Member

Woolworths
10.2024 - Current

- Delivered exceptional customer service to enhance the shopping experience and foster loyalty.

- Operated cash registers; processed cash, card, and digital payments accurately.

- Maintained self-checkout areas; provided troubleshooting support to customers.

- Picked and packed online orders using RF scanner to ensure accuracy and timely fulfillment.

- Addressed inquiries, refunds, and service desk tasks with professionalism.

- Upheld cleanliness and organization of checkout areas; followed safety and hygiene standards.

- Replenished front-end supplies to sustain smooth store operations.

Food & Beverage Attendant

Gemma Group
11.2023 - 01.2025

- Delivered personalized service in a fast-paced setting; enhanced customer satisfaction.

- Collaborated effectively with team members; demonstrated respect and willingness to help.

- Managed time efficiently to meet deadlines and maintain service quality.

- Communicated clearly and professionally with customers and colleagues.

Commercial Cleaner

2G Cleaning Services
03.2023 - 02.2024

- Consistently delivered high-quality cleaning services; promptly addressed client concerns.

- Reduced customer complaints by adhering to best practices and safety guidelines.

- Streamlined daily tasks through systematic cleaning procedures, increasing efficiency.

- Maintained high standards of sanitation across facilities.

- Met and often exceeded performance expectations while preserving quality.

Education

Bachelor of Education - Primary

Macquarie University
Sydney, NSW
10-2027

High School Diploma -

Strathfield South High School
Sydney, NSW
11-2022

Skills

    - Customer Service & Assistance

    - Cash Handling & POS Transactions

    - RF Scanning & Online Order Fulfillment

    - Time Management & Multitasking

    - Clear Communication (Verbal & Written)

    - Problem Solving & Troubleshooting

    - Team Collaboration & Adaptability

    - Sanitation & Workplace Safety

    - Reliability & Accountability

Certification

- RSA (Alcohol Service)

- RCG (Responsible Conduct of Gambling)

Timeline

Store Team Member

Woolworths
10.2024 - Current

Food & Beverage Attendant

Gemma Group
11.2023 - 01.2025

Commercial Cleaner

2G Cleaning Services
03.2023 - 02.2024

Bachelor of Education - Primary

Macquarie University

High School Diploma -

Strathfield South High School
Lucy Abdi