Lucy Crutcher
Wee Waa,NSW
Summary
Experienced with administrative tasks, including accounts, logistics, maintenance, reporting and document handling. Maintains excellent organisational and multitasking skills to support team operations efficiently. Knowledge of effective communication strategies and administrative best practices. Equipped with strong problem-solving abilities, willingness to learn and ready to tackle new challenges and advance organisational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
Administrative Assistant Trainee
WTC Group Aust Pty Ltd
01.2024 - Current
- Developed knowledge of administrative tasks and procedures
- Managed phone and email correspondence and handled incoming and outgoing mail
- Answered multi-line phone system, routing calls, delivering messages to and from employees, and greeting customers
- Increased knowledge of Microsoft Word, Excel, PowerPoint and Publisher
- Performed research to capture and report data and information
- Assisted in logistics, setting up projects, costing and completing DAR's (Daily Allocation Reports) into a software system
- Developed and updated spreadsheets and database to track, analyse, and report agricultural operations
- Managed accommodation bookings
- Facilitated office operations by managing inventory supplies, placing orders, restock, and maintaining organised storage areas
- Head of Accounts Payable Processes and purchasing
- Prepared and edited documents to produce precise, accurate and professional communication
- Facilitated drafting, editing, proof reading and sending contracts, contract amendments and organising probation performance meetings
Casual
Namoi Cotton - Yarraman Gin
10.2023 - 12.2023
- Managed and corresponded to incoming and outgoing phone calls, emails and messages
- Accurately weighing trucks and recording their weight, ensuring compliance with regulations and contributing to efficient grain handling
- Sufficiently entering weight data into a system and issuing accurate weight dockets to truck drivers, providing them with the necessary weight information
- Communicated clearly and effectively with truck drivers, providing instructions and addressing any questions or concerns
- Ensured the weighbridge was clean, safe and organised
- Ensured the quality of grain was up to standards
- Developed knowledge of quality standards for grain, protein and moisture requirements
Part Time
Wee Waa Hot Bread
01.2018 - 09.2023
- Worked flexible schedule and extra shifts to meet business requirements
- Operated cash register and credit card transactions ensuring accuracy
- Built relationships with customers to encourage repetitive business
- Helped customers complete purchases, locate items and complete orders
- Stocked, tagged and displayed merchandise as required
- Assisted in cleaning, purchasing, restocking, and ordering required items
Education
High School Diploma -
Wee Waa High School
Wee Waa, NSW10-2023
No Degree - First Aid Course
Wee Waa High School
Wee Waa, NSW11-2022
No Degree - Chemical Users Certification
Wee Waa High School
Wee Waa, NSW08-2022
Skills
- Quality control
- Customer service
- Data entry
- Retail environment
- Corresponding phone calls, emails and messages
- Multitasking
- Recording data and information
- Organisational ability
- Administrative environment
- Experience with small and large animals
Timeline
Administrative Assistant Trainee
WTC Group Aust Pty Ltd
01.2024 - Current
Casual
Namoi Cotton - Yarraman Gin
10.2023 - 12.2023
Part Time
Wee Waa Hot Bread
01.2018 - 09.2023
High School Diploma -
Wee Waa High School
No Degree - First Aid Course
Wee Waa High School
No Degree - Chemical Users Certification
Wee Waa High School
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