Lucy Dillon
Ipswich ,QLD
Summary
Dynamic and dedicated Shop Assistant with proven expertise at Brassall Fresh Produce, excelling in customer service and cash handling. Recognized for enhancing store organization and training new hires, contributing to a positive shopping experience. Proficient in POS systems and inventory management, ensuring efficient operations and customer satisfaction.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Shop Assistant
Friendly Grocer
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Assisted customers in locating items, ensuring a positive shopping experience.
- Organized shelves to remove slow moving items and add new merchandise.
- Greeted customers entering store and offered assistance with requirements.
Shop Assistant
Brassall Fresh Produce
02.2023 - 10.2024
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
- Greeted customers entering store and offered assistance with requirements.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Assisted in training new hires on store procedures, policies, and product knowledge.
Education
Bremer State School
Ipswich, QLD11.2024
Skills
- Customer service
- Cash handling
- Product knowledge
- Inventory management
- Store maintenance
- POS systems
Accomplishments
White card (Construction induction training) obtained.
Graduated high school 2024.
RSA obtained.
Certification
SIT20322 Certificate II in hospitality.
FKW20119 Certificate II in Skills for Work and Vocational Pathways
Timeline
Shop Assistant
Brassall Fresh Produce
02.2023 - 10.2024
Shop Assistant
Friendly Grocer
Bremer State School
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