Lucy Gorr
Melbourne,VIC
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Assistant
Peter Alexander Sleepwear- The Just Group
11.2023 - 02.2024
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
Retail Assistant
Smiggle - The Just Group
09.2022 - 02.2023
- Actively engaged customers to provide general assistance and information on store merchandise.
- Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Demonstrated flexibility by adapting to various roles within the retail environment as needed.
Dance Teacher
Dance Desires
01.2022 - Current
- Developed strong relationships with students, encouraging them to develop self-confidence through the art of dance.
- Recognized and adapted to different learning styles to productively communicate and teach materials to all students.
- Provided constructive corrections to encourage students to learn steps and improve dancing.
- Engaged parents and guardians in learning process, enhancing supportive community for student development.
Education
High School Diploma -
Caulfield Grammar School
St. Kilda, VIC10.2025
Skills
- Teamwork and Collaboration
- Customer Service
- Flexible Schedule
- Relationship Building
- Clear Communication
- Multitasking Competence
- Time Management Capabilities
- POS System Operation
Certification
Food Handling Certificate
Accomplishments
General Academic Excellence 2023
Academic Colours 2021 and 2023
Outstanding Academic Awards 2023 and 2024 - English, Chemistry, Biology, History, and Dance
Timeline
Retail Assistant
Peter Alexander Sleepwear- The Just Group
11.2023 - 02.2024
Retail Assistant
Smiggle - The Just Group
09.2022 - 02.2023
Dance Teacher
Dance Desires
01.2022 - Current
High School Diploma -
Caulfield Grammar School
Food Handling Certificate
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