Lucy Hassan Abdi
Wentworthville,NSW
Summary
Dedicated professional with 7 months of experience in commercial cleaning, possessing strong attention to detail and exceptional organizational skills. Eager to transition into a customer service role where I can leverage excellent communication abilities and commitment to providing exceptional service. Currently pursuing a Bachelor of Arts and Primary Education, demonstrating dedication to personal and professional development without compromising availability for work commitments
Overview
1
1
year of professional experience
1
1
Certification
Work History
Commercial Cleaner
2G Cleaning Services
06.2023 - 02.2024
- Enhanced client satisfaction by consistently delivering high-quality cleaning services and promptly addressing concerns.
- Reduced customer complaints by thoroughly cleaning whilst sticking to the best practices and safety guidelines.
- Streamlined daily tasks for increased efficiency by implementing a systematic approach to routine cleaning procedures.
- Improved overall cleanliness of facilities by diligently adhering to established sanitation standards and protocols.
- Exceeded performance quotas by regularly exceeding the expected completion times for assigned tasks without compromising quality.
Education
Bachelor of Arts And Bachelor of Primary Education -
Macquarie University
Sydney, NSW02.2026
Certificate III - Certificate III in Individual Support (Ageing)
Open Colleges
Online08.2024
Skills
- Equipment safety
- Team Training
- Self-Motivation and Initiative
- Work Orders
- Reliability
- Communication skills
- Planning / organisational skills
- Key management
- Attention to detail
Work Availability
- Full flexible availability
Certification
RSA and RCG certificate
Timeline
Commercial Cleaner
2G Cleaning Services
06.2023 - 02.2024
Bachelor of Arts And Bachelor of Primary Education -
Macquarie University
Certificate III - Certificate III in Individual Support (Ageing)
Open Colleges
RSA and RCG certificate
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