Lucy Marshall
HOBART,TAS
Summary
Dynamic retail professional with expertise in customer service and inventory management. Proven ability to enhance customer satisfaction and drive sales through effective problem-solving and teamwork.
Overview
4
4
years of professional experience
Work History
Retail Sales Assistant
Platypus Shoes
Rosny Park, TAS
08.2025 - Current
- Processed sales transactions efficiently using point-of-sale systems, ensuring accuracy and customer satisfaction.
- Engaged positively with customers, delivering professional and courteous sales and service support.
- Assisted customers with product selection and inquiries.
- Managed inventory and restocked shelves to maintain optimal product availability and presentation.
- Maintained store cleanliness and organized merchandise displays.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Retail Sales Assistant
CONNOR
Rosny Park, TAS
10.2023 - 11.2025
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Informed customers of current sales promotions and discounts.
- Collaborated with team members to achieve daily sales goals.
- Assisted in setting up displays for promotional items.
- Answered questions from customers about products and services.
- Maintained an organized and clean store environment.
Bar Supervisor
Cooley’s Hotel
Moonah, TAS
03.2022 - 07.2025
- Supervised bar staff to ensure smooth daily operations and service quality.
- Implemented efficient workflows to streamline service during peak hours effectively.
- Trained new employees on proper bartending techniques and food safety protocols.
- Resolved customer complaints promptly to enhance guest satisfaction and loyalty.
- Maintained bar cleanliness and compliance with health and safety regulations.
Skills
- Point of sale systems
- Customer service
- Sales techniques
- Inventory management
- Sales promotions
- Visual merchandising
- Employee training
- Client relationship management
References
Platypus Store Manager Lach Hastie
lcamh@outlook.com
0412921271
Timeline
Retail Sales Assistant
Platypus Shoes
08.2025 - Current
Retail Sales Assistant
CONNOR
10.2023 - 11.2025
Bar Supervisor
Cooley’s Hotel
03.2022 - 07.2025