Temika Puckeridge
Wollongong,NSW
Summary
hello my name is temika, i am an 18 year old female with 3 years working in retail environments.
i am a bright outgoing individual who is always keen to try new things and always up for a challenge.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Sales Assistant
city beach
Wollongong , NSW
02.2024 - 10.2025
- Processed merchandise returns and exchanges for customers to refund payments, trade items, and offer store credit.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Organized store by returning merchandise to proper areas and restocked displays.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Calculated pricing, applied discounts, and collected payments to process transactions.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Operated the cash register, accepted payment, and issued receipts.
- Processed returns and exchanges of merchandise promptly and efficiently.
- Computed purchases and received and processed cash or credit payment.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Operated cash registers and processed transactions including sales, returns, and exchanges.
- Organized backroom storage areas for efficient product retrieval.
- Managed loyalty programs, signing up new members and explaining benefits to enhance customer retention.
- Managed cash register operations using POS system and processed sales and returns.
- Performed weekly cleaning duties such as dusting, mopping, vacuuming.
Retail Sales Assistant
kmart
Figtree
10.2022 - 02.2024
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Stocked shelves with merchandise according to company guidelines.
- Greeted customers and provided excellent customer service.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Answered customer inquiries regarding product features, pricing, and availability.
- Participated in staff meetings and training sessions to improve product knowledge and sales techniques.
- Informed customers of current sales promotions and discounts.
- Monitored and maintained the cleanliness and organization of the sales floor and stock areas.
Education
High School Certificate -
Corrimal High School
Corrimal, NSWSkills
- Point-of-sale system
- Processing payments
- Cash handling
- Returns processing
- Styling advice
- Fitting room maintenance
- Opening and closing procedures
- Point of sale systems
- Visual merchandising
- Time management and deadlines
- Organization
- Heavy lifting
- Cleaning
- Flexibility
- Sales and marketing
- Verbal and written communication
Certification
- RSA
Timeline
Retail Sales Assistant
city beach
02.2024 - 10.2025
Retail Sales Assistant
kmart
10.2022 - 02.2024
High School Certificate -
Corrimal High School