Lucy Nelson

• Answered phone system, routing calls, delivering messages to staff and greeting visitors.
• Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Facilitated employee onboarding experience by coordinating orientation sessions and completing necessary paperwork efficiently.
• File creating and documenting
• Updating plans and procedures

• Working in a team
• Communicating with parents and educators
• Implementing and developing programs within the EYLF curriculum
• Cleaning and maintaining tidy environments
• Caring for and assisting children ages 12 months - 24 months
• Working scheduled shift hours
• Providing person care to children.

• Providing care for twin boys age 18 months
• Communicating with parents
• Implementing childcare based activities in home
• Cleaning and helping maintaining tidy environments
• Working scheduled shift hours.

• Working in a team
• Communicating with parents and therapists
• Implementing DTT lessons and assessments
• Cleaning and maintaining tidy environments
• Caring for and assisting children with ASD
• Working scheduled shift hours
• Currently providing care for multiple age groups.

• Working in a team
• Communicating DCP and case workers
• Problem solving
• Supporting emotionally, psychically and mentally
• Communicating with crisis care
• Cleaning and maintaining tidy environments
• Caring for and assisting
• Working scheduled shift hours
• Provided care for ages 8-13.

• Working in a team
• Communicating with parents and educators
• Problem solving
• Developing a curriculum-based program
• Cleaning and maintaining tidy rooms
• Caring for and assisting in educating children
• Working scheduled hours.

• Providing personal care for a student with a disability
• Assisting the teacher to help structure classroom activities and lessons
• Attending team meetings to match the school curriculum
• Providing personal care.

• Providing personal care
• Assisting with everyday activities
• Involving individuals within the community
• Helping structure individualised plans
• Updating and ensuring knowledge of policies and procedures
• Communicating with families.

• Providing care for a 5 year old with a disability and a 2 year old
• Assisting parents with appointments such a Physiotherapists, Doctors, hydro therapy and Novita children's services
• Using communication devices to support communication (PODD)
• Teaching reading, writing, literacy and numeracy skills.

• First point of contact for visitors and patients

• Sorting and delivery mail to hospital departments

• Entering patient data

• Processing and handling payments in addition to recording banking

• Answering switch board phone and directing calls • Creating and organising patient case notes

• Knowledge of PIMS data base