Lucy Yakapo
Ipswich ,QLD
Summary
Dynamic NDIS Support Worker and Coordinator, self-employed, adept at fostering client independence and wellness through exceptional daily living support and emotional guidance. Excelled in relationship building and effective communication, ensuring project completion and satisfaction. Skilled in time management and emergency response, achieving significant client progress without compromising confidentiality or cultural sensitivity.
Overview
2025
2025
years of professional experience
Work History
NDIS Support Worker
Self Employed
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Assisting and managing medication
- Effective open communication and documentation
NDIS Support Coordination
Self Employed
08.2022 - Current
- Provided exceptional customer service while addressing inquiries from clients and stakeholders alike, fostering positive relationships.
- Managed schedules and deadlines for multiple projects, ensuring timely completion and client satisfaction.
- Assisted in budget tracking and management for assigned projects, aiding in financial accountability throughout their life cycle.
- Greeted guests in with friendliness and professionalism.
Education
Cert 3 - Family And Community Services
Tafe Qld
07.2016
Skills
- Daily living support
- Housekeeping tasks
- Health and safety awareness
- Emotional Support
- Confidentiality and Privacy
- Behavioral support
- Documentation abilities
- Professional boundaries
- Cultural Sensitivity
- Community Integration
- Disability care
- Personal care assistance
- Teamwork and Collaboration
- Problem-Solving
- Excellent Communication
- Time Management
- Relationship Building
- Multitasking Abilities
- Decision-Making
- Emergency response training
Volunteer Experience
Brother Netball Association: U10 girls Head Coach
QLD Fiji rugby league: Open women’s head coach
Slacks Creek rugby league: Open women’s league safe
North Ipswich Tigers: U13 girls League safe
Timeline
NDIS Support Coordination
Self Employed
08.2022 - Current
NDIS Support Worker
Self Employed
Cert 3 - Family And Community Services
Tafe Qld
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