Luigi Cabiddu
Darwin,N.T
Summary
I've worked in hospitality past 15 years and now at look a change of career.
Overview
14
14
years of professional experience
Work History
Wilson Security Officer
Wilson Security
Wilsonsweco
11.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Responded quickly to emergency situations to assess and deflect issues.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Live-In Carer
Territory Wildlife Park
Darwin, NT
06.2023 - Current
- Entry admission guest to the park, Customer service, Explain the daily events for the day, Times and location of events, Be culturally diverse, Be aware of the types of guests, Cash handling, EFTPOS transaction, POS System for retail hospitality, Kitchen preparation, Sandwich making, Deep fryer cooking, Food made to order, Smoothie making, Barrister coffee making, General house keeping, Stock shelves of drinks, Stock shelves for gift shop items, Unload stock and pack on shelves, Closing at end of day.
Delivery Driver
Star Track
Darwin, NT
11.2022 - 12.2022
- Unload parcels or boxes off the belt, Scan parcels and organize proper designation pile, Load van, Deliver to business scan items for pick up or drop off, Also deliver to the Post office, Deliver to homes and scan for item to be picked up from post office or received.
Bar Attendant
Skout Solutions
Holtz, Darwin
06.2021 - 04.2022
- Responsible service of alcohol, Bar duties, House keeping, EFTPOS transaction, Mixology of drinks, Serve Defense and Marines, AGSVA clearance, Notified management of guest complaints for quick, effective resolution, Maintained sufficient inventory to meet business operation needs, Acknowledged guests even when busy and predicted and responded to guest needs, Helped cashiers with processing customer payments and documenting orders, Checked dining area supplies of linens, wrapped silverware, and replenished low stock, Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons, Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning, Managed customer deliveries and helped with conducting orders to promote maximum satisfaction, Adhered to alcohol policies and procedures and followed local and state laws.
Various Positions
Broadspectrum
Holtz, NT
12.2018 - 08.2020
- Supervision of Staff – Ensure staff are at their designated Mess and that Consumables are Stocked/Replenished at all times, Cash Handling, Float Counting, Banking/Secure Safe after Shifts, Opening and Closing of Premises ensuring premises is locked/secured correctly, Store Person - Control and Management of Incoming / Outgoing and Internal Transfer of Deliveries Distribution of stock to internal and external locations, Mail Collection / Distribution, Audit of Delivery Dockets / Purchase Orders, Stocking and Rotation of incoming Consumables and Perishables, Bar – Customer Service, General Bar Work, Cleaning of Bar and Beer Garden/s, Function Duties e.g., Set up, service etc., Supervision of other Bar Staff, Base Escort – Signing in of people on and off base to Mess/es or Bar, Supply Escort Service of Personnel in attendance to Mess/es and Bar, Arrangement and Return of Visitor Passes, Offered friendly and efficient service to customers, managed challenging situations with ease, Demonstrated respect, friendliness, and willingness to help wherever needed, Worked within applicable standards, policies, and regulatory guidelines to promote a safe working environment.
Kitchen Steward and Bar/Customer Service Officer
Pinnacle People
Holtz, N.T
03.2017 - 12.2018
- Customer Service Professionalism, Cash Handling, Opening and Closing of Premises, Utilized proper storage bins to organize and transport kitchen equipment to stewarding room for storage purposes, Hazard Analysis Critical Control Points (HACCP) Compliance, General / Supervision Bar Duties, Oversaw incoming deliveries, unboxing supplies, shelving stock and rotating items, Helped front and back of house personnel in spot cleaning floors and supporting welcoming environment for team members and guests, Stepped into more roles during busy times to boost coverage of important stations, Promoted accident prevention through proper and acceptable levels of sanitation and cleanliness of kitchen, Helped in food preparation.
Warehouse Assistant
Darwin Offshore Logistics Base
Berrimah, NT
05.2012 - 12.2013
- Daily Forklift Inspection, Loading and Unloading of Delivery Trucks, Audit of Delivery Dockets against Deliveries, Store and Receive Dangerous Goods, Segregation, and Management of Waste, Bundle Pipes and Store appropriately on Racks, Creation of Consignment Notes, QHSE Morning Meetings, Packing and Unpacking Containers, Cleaned and kept warehouse in compliance with OSHA safety standards, Kept documentation and records correct and up to date with latest data to prevent errors in processing or delivery, Operated forklifts to transfer inventory to and from target destinations.
Customer Service / Kitchen Steward
AAMI Stadium
Adelaide, SA
07.2010 - 01.2011
- Aided front and back of house personnel in spot cleaning floors and supporting welcoming environment for team members and guests, Stepped into added roles during busy times to boost coverage of important stations, Followed company safety and security policies and procedures when reporting maintenance needs and unsafe work conditions, Drained, stacked, and dried items after washing, Aided in food preparation.
Education
Certificate 2 in Security Operations
Asset
Darwin, NTLicensessafetyclearances
- Australian Government Security Vetting Agency (AGSVA) - Baseline Clearance
- Forklift License LR
- Follow OHS Procedures in the Transport Distribution Industry (Blue Card)
References
- Simonette Cox, BGIS- Regional EMOS Manager, 0423009613, simonette.cox@hotmail.com
- Jenny Cabral, Broadspectrum – Sergeants Mess Supervisor, 0400 534 027, jenny.cabral@broadspectrum.com
- Jacqueline (Jackie) Unwin, Federal Government - Public Servant - Darwin, N.T, 0421 660 175, jacquelineunwin@gmail.com
- Kairne Povey, Darwin Offshore Logistics Base, Berrimah, N.T, 0409 430 814, Kairne.Povey@gmail.com
Timeline
Wilson Security Officer
Wilson Security
11.2023 - Current
Live-In Carer
Territory Wildlife Park
06.2023 - Current
Delivery Driver
Star Track
11.2022 - 12.2022
Bar Attendant
Skout Solutions
06.2021 - 04.2022
Various Positions
Broadspectrum
12.2018 - 08.2020
Kitchen Steward and Bar/Customer Service Officer
Pinnacle People
03.2017 - 12.2018
Warehouse Assistant
Darwin Offshore Logistics Base
05.2012 - 12.2013
Customer Service / Kitchen Steward
AAMI Stadium
07.2010 - 01.2011
Certificate 2 in Security Operations
Asset