Luise Hort
Summary
I am Luise (27), a motivated backpacker eager to find a new job in hospitality. With strong soft skills in teamwork, quick grasps of concepts, and adaptability, I seamlessly integrate into teams, understand new tasks swiftly, and adapt to changing environments. Outside of work, I enjoy traveling and meeting new people, expanding my horizons and interpersonal skills. I bring a strong work ethic and positive attitude, committed to delivering excellent service for the customer.
Overview
9
9
years of professional experience
1
1
Certification
Work History
FARM HAND
PHILPOTTS
01.2024 - 08.2024
- Picking and packing of Mangos and Avocados
- General Farm work (pruning, fertilizing, spraying)
FRONT OF HOUSE STAFF
ALEMRÉ HOSPITALITY GROUP VICI ITALIAN
07.2023 - 10.2023
- Customer care and satisfaction
HOUSEKEEPING AND MANAGEMENT
PRIVATE AIRBNB HOST
07.2023 - 09.2023
- Cleaning and preparing apartments for new guests
- Handling guest requests
CASUAL HOSPITALITY STAFF
STITCH HIRE
06.2023 - 07.2023
- Suite Steward at the Gabba
RECEPTION
MEDICAL PRACTICE
- Telephone and personal patient acceptance
- Appointment mediation
TRAVEL EXPERT
TOURLANE
04.2022 - 03.2023
- Qualification of customer inquiries
- Plan individual dream trips for our customer
- Individual customer support via email and video call
INBOUND SALES MANAGER
HOMELIKE
02.2022 - 04.2022
- Edit booking requests
- Communication between landlord and tenant
- Revise contracts
VENDOR
EISMANUFAKTUR KEISERLICH
- Various cleaning work
- Cashiering
- Preparation of coffee
CUSTOMER CARE
HOMELIKE
- Answering customer questions and resolve problems
- Payment process control
- Train new employees
CASUAL HOSPITALITY STAFF
ARAMARK
02.2015 - 01.2016
- Cashiering
- Tap beer
- Serving food
Education
Bachelor of Arts in Business - Tourism And Leisure Management
Management Center Innsbruck
Innsbruck, AustriaSemester Abroad -
Ca' Foscari University
Venice, ItalyFundamentals of Speech -
College of Lake County
Vernon Hills, IllinoisHigh-School Diploma -
Europaschule
Cologne, GermanySkills
Handling Complaints
Team Collaboration
Guest Relations
Certification
RSA
RSG
Languages
German
Native or Bilingual
English
Full Professional
Timeline
FARM HAND
PHILPOTTS
01.2024 - 08.2024
FRONT OF HOUSE STAFF
ALEMRÉ HOSPITALITY GROUP VICI ITALIAN
07.2023 - 10.2023
HOUSEKEEPING AND MANAGEMENT
PRIVATE AIRBNB HOST
07.2023 - 09.2023
CASUAL HOSPITALITY STAFF
STITCH HIRE
06.2023 - 07.2023
TRAVEL EXPERT
TOURLANE
04.2022 - 03.2023
INBOUND SALES MANAGER
HOMELIKE
02.2022 - 04.2022
CASUAL HOSPITALITY STAFF
ARAMARK
02.2015 - 01.2016
RECEPTION
MEDICAL PRACTICE
VENDOR
EISMANUFAKTUR KEISERLICH
CUSTOMER CARE
HOMELIKE
Bachelor of Arts in Business - Tourism And Leisure Management
Management Center Innsbruck
Semester Abroad -
Ca' Foscari University
Fundamentals of Speech -
College of Lake County
High-School Diploma -
Europaschule
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