Lukas Taylor
Head of Sales Operations
Sydney
Summary
Experienced sales, operations, and enablement leader in the SaaS industry with over a decade of hands-on experience. Proficient in streamlining operational processes, optimizing CRM systems, and crafting data-driven sales strategies. Demonstrated expertise in spearheading Salesforce and HubSpot transformations, developing quota structures, and fostering collaboration between Sales, Marketing, and Finance departments. Skilled in leveraging sales analytics, pipeline management, and reporting technologies to empower and inspire sales teams towards achieving their goals.
Overview
11
11
years of professional experience
2
2
Certifications
Work History
Consultant - Digital & Sales Strategy
Self-Employed
01.2024 - Current
- Undertook and completed Graduate Certificate in Business Consulting & Technology Implementation while delivering freelance consulting projects.
- Revamped digital lead generation and funnel conversion programs, lifting site traffic by 112%
- Consulted on AI-driven sales workflows and automation tools for a B2B client
Senior Consultant, Sales Enablement
VerifyMy
04.2021 - 12.2023
- Company Overview: Remote
- Built and scaled onboarding, training, and sales enablement programs-contributing £7M to pipeline
- Led CRM transformation and sales automation projects that drove a 20% increase in lead conversion
- Improved alignment between Sales, Marketing, and Customer Success to support growth across ANZ
- Remote
Sales & Partnerships Director
Jomablue
10.2021 - 01.2023
- Company Overview: Sydney
- Led APAC sales and sales operations strategy, resulting in 107% YoY revenue growth
- Embedded pipeline forecasting discipline and sales coaching across regional team
- Led client engagement across enterprise accounts, providing strategic consultation and account management.
- Sydney
Head of Sales & Partnerships
DMCAForce
08.2017 - 01.2021
- Company Overview: Remote
- Grew revenue 123% across EU and US through strategic SMB to mid-market sales and team scaling
- Managed remote-first, high-performance sales team, with a focus on productivity and accountability
- Championed a data-driven culture and reporting cadence aligned to business goals
- Remote
Director of Partnerships & Alliances (APAC)
Sage
10.2016 - 07.2017
- Company Overview: Sydney
- Designed GTM frameworks and partner programs that increased channel-led sales by 123%
- Led cross-functional alliance initiatives to support expansion across AU and NZ
- Sydney
General Manager
Sage
09.2014 - 10.2016
- Company Overview: Sydney
- Managed national sales, partnerships, and product strategy for Sage's accounting software suite
- Grew SME market share by 35% through executive outreach and new sales motion implementation
- Established robust forecasting, team coaching, and customer engagement frameworks
- Sydney
Education
Graduate Certificate - Business Consulting & Technology Implementation
University of Technology Sydney
11-2024
Bachelor of Commerce - Marketing and HR
Deakin University
Melbourne10-1998
Skills
- Sales Process Optimisation
- CRM Strategy and Optimisation (Salesforce & HubSpot)
- GTM & Territory Planning
- Forecasting & Quota Modelling
- Data Visualisation (Tableau, Power BI)
- Sales Analytics & Reporting
- Sales Tools Enablement
- Cross-Functional Collaboration
- Pipeline Management
Certification
AI Intensive Bootcamp, Akkodis Academy, 2024
Accomplishments
- Scaled APAC revenue by 107% in 12 months by reshaping sales operations at Jomablue
- Drove sales enablement initiatives that directly supported the generation of £7M+ in qualified pipeline.
- Closed $4M strategic partnership with RHB Bank while at Sage APAC
- Expanded executive relationships with Australia's top 20 accounting networks
Tools And Platforms
- Salesforce
- HubSpot
- Outreach
- Gong
- Slack
- Google Workspace
- Notion
- Zoom
- LinkedIn Sales Navigator
Timeline
Consultant - Digital & Sales Strategy
Self-Employed
01.2024 - Current
Sales & Partnerships Director
Jomablue
10.2021 - 01.2023
Senior Consultant, Sales Enablement
VerifyMy
04.2021 - 12.2023
Head of Sales & Partnerships
DMCAForce
08.2017 - 01.2021
Director of Partnerships & Alliances (APAC)
Sage
10.2016 - 07.2017
General Manager
Sage
09.2014 - 10.2016
Graduate Certificate - Business Consulting & Technology Implementation
University of Technology Sydney
Bachelor of Commerce - Marketing and HR
Deakin University
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