Luke Croce
Melbourne
Summary
Motivated and curious university student with a strong interest in data science, statistical analysis, and machine learning. Strong foundation in mathematics and statistics, with academic and personal projects demonstrating the ability to extract insights from real-world datasets. Eager to contribute to data-driven teams and gain hands-on experience in a professional setting.
Overview
6
6
years of professional experience
Work History
Retail Assistant
HYPE
10.2024 - Current
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
Retail Assistant
The Athlete's Foot
11.2023 - 11.2024
- Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
- Answered incoming calls and emails to provide product information, features and benefits.
- Facilitated product returns and exchanges, maintaining customer satisfaction and loyalty.
Wait Staff Member
Accor Hotels
01.2023 - 11.2024
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Assisted in training new waitstaff members, fostering a team-oriented work environment.
Party Host
Funtopia
12.2020 - 01.2023
- Supervised children's activities, maintaining happiness, safety and well-being.
- Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
- Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.
Kitchen Hand
Red Rooster
10.2019 - 12.2020
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
Education
St. Bernard's College
Melbourne, VICBachelor of Science - Mathematics And Statistics
University of Melbourne
Parkville, VIC11-2025
Skills
- Customer service
- Customer assistance
- Time management capabilities
- Complex Problem-solving
- Adaptability and resilience
- Strong mathematical skills
- Literate in programming languages: Python, C, MATLAB
Timeline
Retail Assistant
HYPE
10.2024 - Current
Retail Assistant
The Athlete's Foot
11.2023 - 11.2024
Wait Staff Member
Accor Hotels
01.2023 - 11.2024
Party Host
Funtopia
12.2020 - 01.2023
Kitchen Hand
Red Rooster
10.2019 - 12.2020
St. Bernard's College
Bachelor of Science - Mathematics And Statistics
University of Melbourne
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