Luke Donnelly
Newcastle,NSW
Summary
PROFILE
I am a farther of three children and my partner and I live in Cooks Hill Newcastle, I have a passion for health and wellness and make this a top priority in my life.
I am looking to secure a challenging and fulfilling position in the Mining industry, allowing me to pursue a career, while fully utilising my skills and experience, in a supportive and dynamic environment, providing the best opportunity for personal growth and career advancement.
Overview
17
17
years of professional experience
Work History
Sales Consultant
Eagers Automtive Group
Newcastle, NSW
01.2024 - Current
- Buying and selling motor vehicles –new and used to retail market
- Strong and vast product knowledge, including; new and used makes and models of motor vehicles
- Working to set sales targets and budgets
- Customer service – phone, online and face to face daily communication
- Product management and preparation pre and post purchase
- Developing strong relationships, understanding customer needs to meet/exceed expectations
Coffee Shop Owner
Self Employed
Newcastle, NSW
02.2017 - 12.2023
- Creating and developing a comprehensive 12 month business plan year in year out.
- Implementing a marketing plan, to develop a tailored campaign.
- Generating new business Budgeting and monitoring workflow.
- Maintained a clean, safe, and inviting atmosphere for customers to enjoy their coffee experience.
- Streamlined operations for efficiency by optimizing employee scheduling and task allocation.
- Collaborated with local artists to showcase artwork in the coffee shop, fostering community engagement.
- Introduced loyalty programs to reward repeat customers and encourage brand loyalty.
Sales Consultant
AHG Automotive
Newcastle, NSW
03.2007 - 01.2017
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
- Exceeded quota expectations consistently through diligent prospecting efforts and effective pipeline management techniques.
Education
Whitebridge High School
Whitebridge, NSW12.2000
Skills
Information Technology Skills
Competent using MS Office Package
Competent on PC Platform
Internet Communications & MS Outlook
Safety Skills
Conducting pre-operational checks on tools and equipment prior to use
Maintaining an excellent safety record with no lost time injuries
Assisting other team members to adhere to safety policies
Organisational Skills
Effective time management skills:
- Adjusting schedules to achieve priorities
- Setting and achieving goals
- Working to deadlines
Completing tasks to the highest standard with attention to detail
Planning work tasks for efficiency
Solving problems to improve efficiency in work tasks and optimise productivity
Maximising resources while completing tasks by minimising wastage
References
Milos Ninkovic - General sales manager - Eagers automotive group (Newcastle)
0466 909 711
Scott Perin - Kia Sales Manager (Cardiff) - Eagers Automotive Group
0402 574 210
Timeline
Sales Consultant
Eagers Automtive Group
01.2024 - Current
Coffee Shop Owner
Self Employed
02.2017 - 12.2023
Sales Consultant
AHG Automotive
03.2007 - 01.2017
Whitebridge High School